Business Consulting Agency

JANUARY 23, 2024

A single misstep, whether in product quality, customer service, or ethical considerations, can tarnish a brand’s image irreparably. These inefficiencies hinder productivity and hamper the ability to adapt to market dynamics. From financial turnarounds to crisis management, the results speak for themselves.

Consulting 52

Consulting Turnaround ROI Case Study 52

1 to 1

JUNE 1, 2021

With attended RPA, the same sort of behind-the-scenes task handling is automated, but the information gleaned from that process is eventually handed off to an associate who uses it during customer interactions. This results in faster resolutions for customers, better overall experiences, and increased productivity.

Software 26

Software Turnaround Automotive ROI 26

Harvard Business

MAY 25, 2016

But get it just right and your sales efforts can drive productivity and growth. Evaluating our sample set of companies in hardware, machinery, industrial equipment, and information and communications technology, we have found a wide disparity in the amount of sales support that organizations employ.

Sales 31

Sales ROI Efficiency Operations 31

1 to 1

AUGUST 18, 2021

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Customers will always need information about store hours, return policies, and delays, among other topics.

Retail 26

Retail Strategy Strategy Strategy& 26