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Getting an Intricate Operation Back in Sync

Harvard Business

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23. What a funny place to find wisdom — a hotel lobby shop!

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Top 10 Consulting Firms In New York

Management Consulted

As usual getting into McKinsey is tough, but it’s even tougher in NYC – with many target recruiting schools nearby and hundreds of aspirants swarming to locate in NY, it’s a highly competitive office. The Boston Consulting Group. EY Consulting. The office at NYC has grown quite a bit the past ~7 years.

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What Platforms Do Differently than Traditional Businesses

Harvard Business

They operate platforms that make it easy and efficient for participants to connect and exchange value. Instead, they recruit participants, and then sell each group of participants access to the other group of participants. Westfield Malls operates shopping malls that help retailers and shoppers to get together.

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How to Navigate a Digital Transformation

Harvard Business

Fourth, begin to operate a pilot of your network business by shifting small amounts of capital (including time, talent, and money) to the new initiative. Consider also the digital platform that would enable this collaboration, but to remember to start with a small investment and plan on iteration as you learn.

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What the Best Transformational Leaders Do

Harvard Business

We recruited a panel of expert judges (see the list below), who evaluated the companies through the lens of their own expertise and gauged which transformations were most durable and had the highest impact in their industries. They Use Culture Change to Drive Engagement. Microsoft is a case in point.

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You Don’t Have to Be a Software Company to Think Like One

Harvard Business

You’re competing against platforms like Uber in transportation, Google in automotive, Airbnb in hospitality, LinkedIn in recruiting, Netflix in television, and the list goes on. The software, called Personal Book , allows Nordstrom to promote sales, special appearances, and store events in a more targeted manner.