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Tesla Shows How Traditional Business Metrics Are Outdated

Harvard Business

At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Classic metrics like market penetration and market share, which many leaders are measured on, are the very things causing us to miss market opportunities and threats.

Metrics 28
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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Marriott International: Marriott International is a global hotel chain recognized for its commitment to servant leadership. Set goals and metrics: After your assessment, with an open mind review your strengths and weaknesse. It is important to also set goals and metrics for implementing servant leadership.

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Purchasing Managers Have a Lead Role to Play in Cyber Defense

Harvard Business

They should then segment suppliers based on which ones need access to which parts of the purchasing firm’s back-office systems (for example, warehouse management, inventory, or point of sale). They haven’t been incentivized to make supplier cybersecurity a key metric in supplier scorecards or in the supplier selection process.

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Salespeople Need a Strategy for Selling to CEOs

Harvard Business

A change in sales or other customer-acquisition processes, for example, will affect multiple aspects of their business models: the types of orders their firms get, capacity planning, operations, delivery, post-sales requirements, and daily interactions among these groups. Who among your current sales team has this ability?

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Your Mobile Strategy Can’t Just Be About Phones

Harvard Business

Make sure to use the right metrics when measuring success and identifying areas for growth. Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines. What cross-channel customer behaviors can mobile help impact and influence?

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How to Navigate a Digital Transformation

Harvard Business

This will require reporting on new metrics. Dashboards usually include metrics such as number of interactions on your digital platform (sales or other), number of active network partners, value created, for both the firm and its partners, and the overall sentiment of the network regarding its collaboration.

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What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.