Harvard Business

OCTOBER 23, 2017

This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group. What approaches work with groups that share these characteristics? Developing these sorts of metrics will not be quick or easy.

Change Management 28

Change Management Data Company Management 28

Harvard Business

AUGUST 30, 2018

They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). The retail organization wanted to see how this applied to its stores.

How To 31

How To Retail Productivity Sales 31

Harvard Business

AUGUST 1, 2017

Platform companies invest in virtuous cycles to solve problems; more-traditional firms invest in process improvement to solve problems. The robo-adviser recommender became an opportunity to facilitate cross-functional collaboration between product groups and IT managers who literally had never communicated before.

Engineering 28

Engineering Company Data Enterprise 28

Harvard Business

JUNE 8, 2017

Other companies including Lowe’s, Walmart, McKesson and JetBlue Airways have recently partnered with the Pacific Business Group on Health (PBGH) and Health Design Plus (HDP) to launch the Employers Centers of Excellence Network (ECEN) which helps employers identify quality providers and negotiate bundled payments.

Healthcare 28

Healthcare System Insurance Insurance 28