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Extract those vexing pebbles to ease negative word of mouth

1 to 1

This week’s Fast Track CX ROI webinar is the second episode in ECXO’s three-part series of short, practical sessions hosted by Ricardo Saltz Gulko, ECXO co-founder and managing director of Eglobalis , a global adviser in CX, design, and innovation. Removing friction leads to lower costs, higher margins, market share, and sales velocity.

ROI 26
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B2B sales will never be the same

1 to 1

The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises. In the B2B space, where relationships reign supreme, sales organizations found effective and efficient ways to conduct business with a digital-first approach that’s efficient, effective, and won’t go away any time soon.

B2B 29
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7 Key Decisions for Starting Your Consulting or Coaching Business Right

Consulting Matters

Your heart won't be in it, and your clients will know that you are trying to land them for the sale and not out of a heart of service. The easiest way to know the difference between these two models is who will be paying you - the organization or the individual and the expected ROI. Get enough rest. Practice your spiritual disciplines.

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Your Sales Training Is Probably Lackluster. Here’s How to Fix It

Harvard Business

Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing. As alarming as those numbers are, they shouldn’t come as a surprise if you consider how sales training is usually conducted. They don’t need to know how to do those jobs.

Sales 30
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Pay your team right: A comprehensive guide to compensation

Asamby Consulting

Very common in sales roles, the commission is a percentage of some form of transaction that the employee gets. For a sales role, the commission might be 0.5% Let's assume the sales rep makes a deal for USD 100.000, that would leave him with USD 500 commission. Finance: Think about ROI and Cashflow.

ROI 40
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7 Key Decisions for Starting Your Consulting or Coaching Business Right

Consulting Matters

Your heart won't be in it, and your clients will know that you are trying to land them for the sale and not out of a heart of service. The easiest way to know the difference between these two models is who will be paying you - the organization or the individual and the expected ROI. Get enough rest. Practice your spiritual disciplines.

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B2B Salespeople Need to Act More Like Travel Agents

Harvard Business

As we describe in our recent HBR article, “The New Sales Imperative,” the torrents of information, expanding array of options, and growing size and diversity of purchasing groups are leading to a kind of purchase paralysis: Customers are taking longer than ever to make purchases, and abandoning them more often.

B2B 29