Rick Conlow

JANUARY 2, 2023

By not dancing, CEOs cost their companies billions of dollars of lost employee innovation, productivity, and customer service. In the 1940’s, Peter Drucker praised the company for its product decentralization but criticized it, even back then, for treating employees as a feudal cost center rather than a base of knowledge and potential.

Emotional Intelligence 88

Emotional Intelligence Study Leadership Finance 88

Rick Conlow

MAY 17, 2023

Increased Employee Engagement: According to a Gallup survey , organizations with highly engaged employees outperform their competitors by 147% in earnings per share. This may involve conducting surveys, focus groups, or other forms of feedback to understand the strengths and weaknesses of the current situation.

Leadership 112

Leadership Training Training Airlines 112

Tom Spencer

MARCH 31, 2018

This is especially important for marketers whose job is to connect consumers and products. Instead of collecting survey responses from customers (“customer-oriented marketing”), companies are trying to observe their customers in context. Product recommendations have been commonplace in most online shops such as Amazon for many years.

Data 74

Data Marketing Trends Fashion 74

Harvard Business

SEPTEMBER 19, 2017

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. Happily fading from memory is the cliché that ethics and compliance teams effectively constitute a “business prevention department.” Metrics Are Not Your Friends.

Ethics 38

Ethics Metrics Energy Financial 38

Organizational Talent Consulting

FEBRUARY 21, 2022

While working with a large Forbes Top 25 Private Company, we quantified the value of leadership using internal key business metrics and various cognitive and behavioral leader assessments. According to the Edelman trust framework, trust in leadership is given based on competence and ethical behaviors.

Leadership 52

Leadership Journal Study Research 52

Harvard Business

DECEMBER 1, 2016

As the newly released 2016 Empathy Index demonstrates, empathy, which is about understanding our emotional impact on others and making change as a result, is more important to a successful business than it has ever been, correlating to growth, productivity, and earnings per employee. This year we added a carbon metric.

Company 28

Company Ethics Methodologies Metrics 28

Harvard Business

OCTOBER 17, 2017

One recent global research survey of employee assistance programs found that, combined, employee anxiety, stress, and depression accounted for over 80% of all emotional health cases in 2014, compared with 55% in 2012. Denys Argyriou/unsplash. Distracted? Overwhelmed?

Enterprise 30

Enterprise Data Ethics Emotional Intelligence 30