Remove Engineering Remove Operations Remove Process Improvement Remove Training
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Driving Digital Transformation in Aerospace & Defense: Recent Technology Trends

Epicflow

The technology allows A&D organizations to transform their manufacturing processes, improve safety, optimize customer service, system management, and, of course, transform military operations. Building rocket engines. . After corresponding training, it took the Marines only about 36 hours to create this structure.

Trends 52
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8 Reasons that May Cause You to Loose Customers

Tom Spencer

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. You are not transparent or operate in bad faith.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. You are not transparent or operate in bad faith.

Banking 78
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How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

It’s a lesson for countries around the world: Once manufacturing bids farewell, engineering and production know-how depart as well, and innovation activities eventually follow. For good reason: these firms are diverse, resilient, and geographically distributed engines of innovation. It’s that the U.S. based companies.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. In later stages you’ll want people who think about how to scale through process, training, and systems. Your goal is success.

Metrics 46
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How to Beat Mid-Career Malaise

Harvard Business

” Even if you cannot change your circumstances, “you might be able to change the microenvironment in which you operate.” This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.”

How To 41