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Does Your Team Hoard Information?

Harmonious Workplaces

When auditing a sales report, the CRM manager notices the report omits contact information for many company accounts. The sales manager states that he doesn’t trust the other salespeople to not “steal his contacts,” so he does not report contact information, communications, or other data pertaining to his deals.

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Guide to Launching a Skin Care Product Line

Business Consulting Agency

Fact: A study in the Journal of Cosmetic Dermatology found that products with scientifically backed ingredients are perceived as more effective by consumers. Statistic: According to McKinsey, companies with effective supply chain management achieve a 15% reduction in operational costs.

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A Diehard Fanbase of Customers Help Create Sales Champions

1 to 1

This is true as true in sales as is it in sports – probably more so. Timothy Blank, a vice president at TTEC, recently spoke with Customer Strategist Journal Editor-in-Chief Elizabeth Glagowski about the crucial role practice plays in a sales team’s success. True-blue fans can also be a slam dunk when it comes to sales.

Sales 26
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7 Key Differences Between Managers and Leaders

Clarity Consultants

Many human resources experts say that they are searching for leaders rather than managers these days. Aren’t leaders and managers basically the same thing? So what separates a leader from a manager? Here are seven key differences between managers and leaders and why they matter: 1. Managers react; leaders plan.

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When Selling, Ask Questions, Rank Your Prospects … and Listen!

Emerson Consulting Group

Too often otherwise good sales reps fail because they just haven’t learned to stop talking and start listening. The objective of basic sales questions is to identify what your prospect actually wants. By asking more questions and listening even more, you can take any sales conversation to a higher level. By Ken Lizotte CMC.

Sales 40
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3 Biases That Hijack Performance Reviews, and How to Address Them

Harvard Business

But according to cognitive science , everybody, by virtue of having a brain that’s constantly seeking efficiency, is biased in some way — and not all biases make us actively malicious. The key is how we manage our biases. When we talk about bias, we often tie it to acts of discrimination or prejudice.

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If You Think Downsizing Might Save Your Company, Think Again

Harvard Business

Even in healthier financial times, such as now, firms often downsize because it is seen as a way to reduce costs, adjust structures, and create leaner, more efficient workplaces. Proponents of downsizing argue that it is an effective strategy, with benefits such as increased performance and sales. based corporations.

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