Women in Consulting
MARCH 25, 2014
Her talk was about “the third metric” in measuring success beyond money and power. Oh, and they will pick you up at the airport for free, take you on a tour of Zappos and then back to your hotel. 100% recruiter efficiency. She was insightful, real, vulnerable and inspiring. Nicely done marketing! The results?
Seth Godin Blog
MAY 16, 2018
More efficient, more reliable. I spent some time at a high-end hotel on a recent gig. Expensive is not the relevant metric, utility is. The top of the market was the place people who cared needed to go to buy something that had the highest performance. Today, though, a Toyota is a better car than a Bentley.
Harvard Business
APRIL 20, 2016
Key performance metrics, such as “intent to return,” driven by expensive tickets and long lines, were worsening. Today, guests interact with this platform by wearing an RFID-enabled MagicBand, which serves as a ticket for entry, a store of FastPass ride and dining reservations, a hotel room key, a payment system and more.
Expert insights. Personalized for you.
108 
Let's personalize your content