Tom Spencer

OCTOBER 4, 2011

AECOM is a leader in providing fully integrated professional, technical and management support services for a broad range of markets. Through its economics and planning service Arup focuses on creating sustainable, efficient and culturally-appropriate businesses and places. and has operations in more than 20 countries.

Consulting 94

Consulting Intellectual Property Engineering Real Estate 94

Harvard Business

SEPTEMBER 21, 2016

They’re “traditional” matchmaker businesses that have been operating platforms for connecting different groups of customers. Village matchmakers started making their living organizing marriage markets millennia ago. After all, platforms, including disruptive ones, are nothing new. Airbnb is the one exception.

Operations 28

Operations Hotels System Industry 28

Management Consulted

MARCH 26, 2017

Although historically not known for consulting services (unless you were consulting – ahem, lobbying – government officials), strategy, operations, and even tech consulting have exploded inside and outside the Beltway in the last 10 years. – Washington, DC. They reserve one only on days when they plan to come to the office.

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Bain 100

Harvard Business

JANUARY 29, 2018

For the former, we examined the presence and market penetration of disruptor companies; we also considered incumbents’ financial performance. For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack.

Industry 28

Industry Retail Accenture Transportation 28

MishTalk

OCTOBER 3, 2015

Autonomous taxis will operate in test mode next year with a goal of full production by 2020. It's just a test, but it won't take five years for live operation. Daimler says autonomous trucks improve efficiency and cut carbon emissions. I predicted robot taxis and trucks by 2020. The future has arrived, at least in Japan.

Transportation 28

Transportation Journal Travel Operations 28

Harvard Business

JULY 31, 2017

Digital technology has been roiling markets and disrupting companies for more than two decades, but despite that lengthy history, incumbents are still struggling to enact and deliver on digital transformations. Accor, which is opening its online booking platform to independent hotels offers a good case.

Strategy 28

Strategy Strategy Strategy& ROI 28

Management Consulted

FEBRUARY 5, 2017

Compensation and benefits are on par to the market, but not adjusted for NYC living (so for take-home pay you might be better off in Atlanta or Dallas as a young McKinseyite, unless the magnetic draw to the Big Apple is just too much). Ernst & Young recently announced completion of a lighting retrofit project in its U.S.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Harvard Business

MAY 11, 2016

They operate platforms that make it easy and efficient for participants to connect and exchange value. Westfield Malls operates shopping malls that help retailers and shoppers to get together. Then there are all the ad-supported media that troll for eyeballs so they can sell them to marketers.

Operations 28

Operations B2B Groups Software 28

freshminds

MARCH 22, 2016

Sponsored by digital software developer Oracle, the glittering event took place in the Ballroom of the Grovesnor House Hotel on Park Lane as the champagne flowed and live bands headlined. The Liverpool based company which operates Very.co.uk, VeryExclusive.co.uk However, in the last five years a new store has opened every week!

Retail 41

Retail Trends Sales Productivity 41

Harvard Business

JULY 14, 2017

A platform connects providers and users in a multisided market. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. Or it could be indirectly, as Opower does in giving people benchmarking data on energy usage to foster conservation and efficiency.

Intellectual Property 28

Intellectual Property Strategy Strategy Strategy& 28

Harvard Business

APRIL 20, 2016

Today, guests interact with this platform by wearing an RFID-enabled MagicBand, which serves as a ticket for entry, a store of FastPass ride and dining reservations, a hotel room key, a payment system and more. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

Software 28

Software Company Intellectual Property Airlines 28

Harvard Business

JULY 26, 2017

According to the advertising and marketing advisory firm BIA/Kelsey , calls to businesses are expected to exceed 169 billion per year by 2020. These calls are 10-15 times more likely to generate a successful sale or follow-up activity than digital form submissions, which means they are more efficient in generating revenue.

Hotels 28

Hotels Advertising Travel Survey 28

Harvard Business

DECEMBER 8, 2016

And although senior managers’ remuneration was tied to Contect’s overall sales and operating profits, the head office had relatively little control over the 30,000 projects the company had underway at any given time. The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years.

Case Study 28

Case Study Case Studies Study Construction 28