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3 Major Forces Disrupting and Transforming the Professional Services Landscape

Progressus

You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. Again, business leaders will need to prepare employees to make the most of the latest tech and provide ongoing support and training. We’re talking digitization and the shift toward data-first business strategies.

Data 52
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How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Harvard Business

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. But the scale at Intermountain Healthcare, where more than 2,500 huddles occur every morning, makes it especially illuminating and instructive.

System 31
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What Retail Can Teach Health Care About Digital Strategy

Harvard Business

Imagining the same ad for a healthcare provider in 2018, even an innovative provider, is a stretch. Improved access is another potential benefit, as telehealth tools can free up time for providers to see new and more complex patients in-person by efficiently moving more routine visits out of the office. Insight Center.

Retail 28
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Getting Doctors to Make Better Decisions Will Take More than Money and Nudges

Harvard Business

So healthcare leaders have long wondered: what’s the best way to change clinicians’ behavior and improve their quality and efficiency of care? Relying too heavily on financial incentives to boost performance can often lead to gaming of metrics (e.g., What the Research Says.

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4 Steps to Sustaining Improvement in Health Care

Harvard Business

Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, describes the pilot unit as the “model cell,” a place for experimentation, learning, and modeling new methods for the rest of the system. Choose a Pilot Unit Within the Organization. It’s important to select this pilot unit carefully.

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Keeping Human Stories at the Center of Health Care

Harvard Business

We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J. Develop metrics around technology deployments that are noted above.

Metrics 28
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Transformational Leadership: Changing Culture to Fuel Financial Success

Organizational Talent Consulting

Company cultures centered on efficiency thinking have flooded the marketplace with low-cost, widely available products and resulted in tremendous waste and social issues (Brown, 2009). A quick walk through a parking lot looking at the similarity of cars reveals a need for organizations to move beyond making incremental improvements.

Culture 52