Rick Conlow

JUNE 15, 2022

Think about it, with a little creativity could not this highly educated leader…learn. In a manufacturing company, we helped them set up process improvement teams in all areas of the business. As a result, they achieved increase sales to existing customers by 212% over two years. It is their way or the highway.

Training 109

Training Training Leadership eBook 109

Consulting Matters

APRIL 24, 2020

And our topic today is really focusing on those product companies. After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree.

Interviews 156

Interviews Company Marketing Operations 156

Tom Spencer

MARCH 21, 2020

Successful startups grow by building a product or service that meets the needs of customers. You do not have a consistent policy or do not educate employees well. A good example would be a sales person providing inaccurate information to the customer just to make that sale. Improve your processes and invest in technology.

Banking 88

Banking Airlines Insurance Insurance 88

Rick Conlow

AUGUST 21, 2023

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. For example, one of our clients wanted to increase sales results with existing customers.

Training 69

Training Training Culture Leadership 69

Tom Spencer

MARCH 21, 2020

Successful startups grow by building a product or service that meets the needs of customers. You do not have a consistent policy or do not educate employees well. A good example would be a sales person providing inaccurate information to the customer just to make that sale. Improve your processes and invest in technology.

Banking 78

Banking Airlines Insurance Insurance 78

Harvard Business

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. Meet regularly to review common customer issues and build fixes into your product roadmap.

Metrics 46

Metrics Engineering Efficiency Operations 46