Remove Development Remove Efficiency Remove Sales Remove Sports
article thumbnail

A Diehard Fanbase of Customers Help Create Sales Champions

1 to 1

This is true as true in sales as is it in sports – probably more so. But what’s the best way to develop diehard fans? Timothy Blank, a vice president at TTEC, recently spoke with Customer Strategist Journal Editor-in-Chief Elizabeth Glagowski about the crucial role practice plays in a sales team’s success.

Sales 26
article thumbnail

How to Be an Effective Player-Coach at Work

LSA Global

The origin of the term player-coach refers to a member of a sports team who simultaneously holds both playing and coaching duties. Although the practice is mostly extinct in sports, many companies today expect their managers – especially their first-level managers – to be an effective player-coach at work.

How To 45
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In Product Development, Let Your Customers Define Perfection

Harvard Business

In an era of high-stakes innovation, there is no clearer illustration of how to develop new products the right way (and the wrong way) than a tale of two car companies. In the late 1990s, Porsche avoided bankruptcy by making its manufacturing more efficient and its sports cars more reliable. How Porsche got the product right.

article thumbnail

Is Your Marketing in the Right Place but at the Wrong Time? - SPONSOR CONTENT FROM GOOGLE

Harvard Business

By communicating at the most opportune times based on insights into consumer behavior, companies can generate more business with fewer or more efficient ads, or expand their audience to find unexpected wins. Yet leading with a promotional message, while it might generate a short-term sales boost, sacrifices building long-term brand value.

article thumbnail

Selling Products Is Good. Selling Projects Can Be Even Better

Harvard Business

Nike could provide you with its traditional sports gear, but in addition it could include a training program, a dietary plan, a coach, and a monitoring system to help you achieve your dream. Today, Philips produces everything from automated external defibrillators to energy-efficient lighting for entire cities. Sales force.

article thumbnail

There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Every high performer needs both.

Metrics 33
article thumbnail

Don’t Waste Your Time on Networking Events

Harvard Business

Everyone there is focused on his or her own personal agenda, whether it’s signing a new client, creating awareness for their business, or connecting with someone in the hopes of developing a mutually beneficial relationship. There are more efficient and effective ways to spend your time. You and Your Team Series. Networking.

Sports 28