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How To Sustain Change: Keeping The Momentum Going After The Training Ends

Nash Consulting

It not only reflects a significant loss in ROI from training investments but creates a “flavor of the year” culture, where people learn to hold their breath and wait for the new change to eventually and inevitably go away. And we become a culture of resistance. Set clear expectations and then track progress.

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Mergers & Acquisitions: The Importance of Creating a Shared Culture

Organizational Talent Consulting

Culture is acutely critical during notable changes, such as M&As, which offer an opportunity for a renewed start on culture. When two organizations combine through mergers and acquisitions for economic reasons, it is doubtful that the two cultures will remain precisely the same.

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How to Find Weak Links in Your Corporate Culture

LSA Global

Weak Links in Your Corporate Culture Can Derail Performance. Is your corporate culture helping or hindering the performance of your business and your people? A healthy culture creates the foundation to attract, engage, develop and retain top talent that works well together. The Latest Research on Organizational Culture.

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How to Build a More Effective Work Team

LSA Global

Here’s how to build a more effective work team. How could you build an effective team without clear and agreed-upon team goals and accountabilities , roles, norms , success metrics, scope, and interdependencies? The post How to Build a More Effective Work Team appeared first on LSA Global.

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Forrester CX conference recap: Digital-first falls flat, virtual employees cultivate culture

1 to 1

With executives searching for answers, the event focused on providing insight and tactics to help customer experience leaders understand more about what customers and employees want and how to deliver quality interactions in this unique, uncertain climate. Virtual employees go the distance to cultivate culture.

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6 Ways to Support Your Desired Culture

LSA Global

Support Your Desired Culture. More leaders are looking for ways support their desired culture in the wake of the recent high profile cultural derailments of companies like VW, Wells Fargo, Uber and the Veteran’s Administration. What Happened Culturally? Their culture went toxic.

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EX = CX: How to create a thriving gigCX model

1 to 1

Here’s how to engage and motivate a gigCX workforce that delivers exceptional results. It behooves companies from across a wide range of industries to consider making gigCX a part of their regular operations. Measure the right behavior Make sure a gigCX worker’s performance metrics are aligned with the right results.

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