Culture eBook Productivity Sales 
Rick Conlow
DECEMBER 6, 2022
A lack of engagement produces poorer productivity, morale, and overall business results. This costs companies billions of dollars in lost sales, and profits. In addition, it degrades the customer experience, sales and profits. This means better customer service, sales, productivity, and profits.
Rick Conlow
DECEMBER 20, 2021
A nasty company culture and oppressive management behavior reduces employee performance and drives them away. Values and Culture Drive Employee Retention. Here is where to start, redefine or reignite your values and culture. People today want positive work cultures that make the world a nicer and safer place.
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Rick Conlow
NOVEMBER 26, 2022
Overall, are 240% more productive on key measures. Obviously, CEOs and executives are leaving valuable sales and profit on the table by tolerating toxic workplaces and bad bosses. To determine an eNPS score, employees are surveyed for their input and rating on a series of company culture related questions. Paul Marciano.
Rick Conlow
JULY 11, 2023
For example, high employee disengagement equals: Poor morale More employee turnover Absenteeism Poor customer service Lower productivity Fewer sales Lack of employee loyalty Less profit. They see employees as a cost and a commodity not as valuable partners, these companies and their cultures lack integrity.
Rick Conlow
JANUARY 8, 2023
A strong customer service culture can’t be copied.” – Jerry Fritz. Stellar service should be non-negotiable, and merchants shouldn’t hide behind self-service tools and technology when it comes to knowing their products and taking care of their customers.” – Lauren Freedman. It happens by design.” – Clare Muscutt. “If
Rick Conlow
FEBRUARY 15, 2023
The content involves the task for the team, for example: improving a work process, preparing for product presentation, or creating a marketing campaign. 3 Employee Comments that Contributes to a Toxic Culture “Management said we’d get fired if I said anything but…” Gossip spreads and often becomes worse.
Consulting Success
FEBRUARY 8, 2018
Self-described “recovering consultant” Blair Enns is the CEO of Win Without Pitching, a sales training organization for creative professionals in the design, advertising, and public relations fields. It’s a sales training organization to creative professionals. With productized, you do it the other way around. What do you mean?
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