Harvard Business
JANUARY 13, 2017
Single-screen “snapshots” of operational processes, marketing metrics, and key performance indicators (KPIs) can be visually elegant and intuitive. Not only does the metric itself require significantly more information to drive action, but it simply doesn’t align with his goals and business model. Probably not.
Tom Spencer
JULY 16, 2015
Relevant performance metrics might include profit margins, net income, and return on investment. Are there opportunities to bundle or unbundle the product in order to increase sales volume? What are the revenues and market shares of major competitors? What is the concentration of competitors in the industry? Performance.
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Harvard Business
AUGUST 10, 2018
ADP, a leading provider of payroll capabilities, allows customers to use its DataCloud tool to compare themselves to other firms not only how much employees are paid, but also metrics like their average job tenure, attrition rates, how much they invest in retirement accounts, and at what age they retire.
Harvard Business
SEPTEMBER 20, 2017
The local toy store seemed positively drab in comparison. Now, those endless aisles pale in comparison with what’s available online, and rock-bottom prices can be found at Amazon, Walmart, and Target. Parents, for their part, were drawn by the “everyday low price.”
Harvard Business
MAY 8, 2018
The ideal metric needed to simultaneously address: (1) the sector’s competitive dynamics, (2) the firm’s productivity relative to its competitors, and (3) what could be attributed to the new CEO. Using a 3-to-1 matching of hospitals with no change as a comparison, we analyzed 1,640 firms in all.
Harvard Business
NOVEMBER 7, 2016
New workplace metrics are needed to help leaders get a more complete picture of this. For comparison, the employee sample identified as low performers had an average network size of 20. One window into an employee’s impact within an organization is understanding how they collaborate and influence others within the organization.
Harvard Business
MAY 9, 2017
In 1998, just a year after winning the World Series , ownership of the Florida Marlins (now named the Miami Marlins) engaged in a fire sale, cutting the payroll to one-quarter of its previous total. While sports are different from other industries in many respects, baseball makes a good test case for this kind of study for several reasons.
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