Remove Case Studies Remove Emotional Intelligence Remove Examples Remove Methodologies
article thumbnail

7 Traits that Unlock the Powerful Presence of Servant Leaders

Rick Conlow

Their study’s methodology included a questionnaire and case studies. For example, one manager declared that customer service was his #1 priority. Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “people skills”.

eBook 144
article thumbnail

6 Traits that Unlock the Powerful Presence of Servant Leaders

Rick Conlow

Their study’s methodology included a questionnaire and case studies. For example, one manager declared that customer service was his #1 priority. Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “ people skills”.

article thumbnail

Why Leadership Development Isn’t Developing Leaders

Harvard Business

Participants are taken out of their day-to-day workplaces to be inspired by expert faculty, work on case studies, receive personal feedback, and take away the latest leadership thinking (and badges for their résumés). Business simulations or unstructured large group dialogues are examples of this.