Benchmarking Operations Sales Survey 
BCG
MAY 9, 2016
BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.
Harvard Business
AUGUST 10, 2018
Knowing which organizations perform the best on any particular dimension used to require subjective surveys or painstaking research. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.
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Rick Conlow
JANUARY 2, 2023
They operate in a bubble and do not attend the party. Among CEO top priorities are sales growth and profit. Customer loyalty generates sales growth and profit. No wonder the #1 issue on employee engagement surveys is the lack of communication. Too many do not dance because they have lost touch with reality.
Harvard Business
NOVEMBER 23, 2018
In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. We’ll focus here on what the sales organization should be doing now to prepare for the next recession, with an eye toward using new digital tools.
Harvard Business
JUNE 20, 2016
First, directors face a real challenge in making sure that protection and alignment of key governance and risk management issues doesn’t crowd out equally important dialogue around strategy and operations. I’m not against benchmarking and norming. Benchmarking and norming won’t always lead to the right decision.
MishTalk
AUGUST 4, 2015
Record contractions were registered for almost all variables monitored by the survey, including output, new orders, employment and stocks. Panel members commented on the impact of capital controls on demand, and also cited a generally uncertain operating environment which further weighed on sales. well below the neutral 50.0
Harvard Business
JUNE 7, 2017
By contrast, companies with strong basic analytics — such as sales data and market trends — make breakthroughs in complex and critical areas after layering in artificial intelligence. First, managers should ask themselves if they have automated processes in problem areas that cost significant money and slow down operations.
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