Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 28

Metrics Retail Sales Automotive 28

Business Consulting Agency

AUGUST 12, 2023

In this article, we’ll outline the essential steps to increase profits with the help of consulting services and emphasize the pivotal role of business consulting agencies in achieving financial success. It might involve cost reduction, pricing optimization, revenue growth, or operational efficiency. Adjust strategies as needed.

Cash Flow 52

Cash Flow Balance Sheet Financial Efficiency 52

Tom Spencer

MAY 26, 2023

Large companies now recognise that the environment and communities in which they operate can contribute significantly to their bottom line. This realisation has led to an increasing focus on CSR, which involves operating in a way that benefits society over the long term. Here are three examples of skill-based volunteering.

Financial 88

Financial Metrics Examples Operations 88

Progressus

OCTOBER 19, 2023

These transformative elements, while well-recognized, are evolving at an unprecedented pace, affecting how professional services firms operate, make decisions, collaborate, and structure their services. In this article, we will explore these influential market drivers and their implications for the future of professional services firms.

Industry 52

Industry Agile Talent Data 52

Markovitz Consulting

OCTOBER 29, 2019

Culp has also shifted focus away from earnings per share, which was once the most important metric at GE. Under Culp’s leadership, EPS is viewed not as the end goal of the business, but rather the result of well-managed operations. What executive would advocate for ignorant, uninformed and disengaged workers?

Operations 100

Operations Journal Metrics Finance 100

Asamby Consulting

JANUARY 20, 2022

These goals can be tracked through metrics that gives continuous feedback such as OKR, MBO, etc. These metrics are like receiving a score in a video game, which allows everybody to know if they are going in the right direction. Though the metrics may not contain the same level of information.

Small Business 52

Small Business Metrics Video Sales 52

Tom Spencer

SEPTEMBER 12, 2020

So, in this article, I would like to discuss some best practices for creating a dashboard, the fundamental building block of phase 3. A dashboard is a powerful information management tool that is used to track KPIs (key performance indicators), metrics and other data points relevant to a business, department, or specific process.

Tools 109

Tools Data Metrics Operations 109

Business Consulting Agency

SEPTEMBER 7, 2023

In this article, we will explore how e-commerce companies can achieve significantly better results in areas like website performance, marketing, advertising, conversion rates, sales, and profitability by collaborating with business consultants through specialized business consulting services.

Consulting 52

Consulting Advertising Sales ROI 52

Harvard Business

SEPTEMBER 29, 2023

It’s a forward-looking metric based on the classic momentum equation: current inventory x rate of inventory change. And now, the high-tech industry is feeling the weight of a volatile market that has led to excess component inventory. Measuring inventory momentum can help leaders address the problem.

Metrics 73

Metrics Financial Industry Marketing 73

Harvard Business

FEBRUARY 14, 2017

These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. We developed a new metric — cost per employed day (CPED) over the first six months — that we believe better defines how well employment programs work. Data and metrics are part of the solution.

Metrics 31

Metrics Training Training Data 31

BCG

OCTOBER 19, 2016

Article Wednesday, October 19, 2016. This is the third in a series of articles on technology economics. In the first two articles in this series, we explored the strong relationships among technology spending, corporate profits, GDP, and productivity. (See

How To 40

How To Metrics Tools Operations 40

CaseInterview.com

DECEMBER 20, 2020

In the book The Checklist Manifesto by surgeon Atul Gawande (one of my favorite books on building scalable operations), the author discusses the errors that occur in surgery. The two errors that stick out most in my mind are: Operating on the wrong part of the patient (e.g., I was shocked at the types of errors that occur in surgery.

Metrics 69

Metrics Operations Report Policies 69

BCG

OCTOBER 12, 2016

Article Wednesday, October 12, 2016. As we demonstrated in the first article in this series, technology plays a vital role in boosting company performance. See “Why Technology Matters,” BCG article, September 2016.) See “Why Technology Matters,” BCG article, September 2016.) Their skepticism is misplaced.

Metrics 40

Metrics Productivity Operations Examples 40

CaseInterview.com

DECEMBER 20, 2020

In the book The Checklist Manifesto by surgeon Atul Gawande (one of my favorite books on building scalable operations), the author discusses the errors that occur in surgery. The two errors that stick out most in my mind are: Operating on the wrong part of the patient (e.g., I was shocked at the types of errors that occur in surgery.

Case Interview 105

Case Interview Interviews Resources Policies 105

Martinka Consulting

OCTOBER 23, 2019

On August 26, 2019 the WSJ had an article about how CEO pay is often much higher than disclosed (due to stock appreciation and clauses that escalate compensation). I’m working on a potential deal where the owner (and his advisors) setup five companies, two operating, one management, one for real estate, and one for equipment.

Financial 40

Financial Cash Flow Real Estate Metrics 40

Harvard Business

NOVEMBER 17, 2017

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. Multiple conversations about cyber risks are happening across a multitude of divisions in isolation.

Metrics 28

Metrics Insurance Insurance Financial 28

Harvard Business

APRIL 5, 2017

While a laudable effort in principle, measuring a company’s tendency to make myopic operating and investing decisions is fiendishly complex. But the other indicators probably pick up legitimate differences in how companies in the sample operate, as opposed to whether they are myopic.

Metrics 28

Metrics Study Cash Flow McKinsey 28

BCG

JULY 11, 2016

Article Monday, July 11, 2016. However, for most firms, the ability to keep up, from an investment and trading standpoint, will require significant investment and material changes to almost all elements of the target operating model, the blueprint that governs nearly every component of the business.

Data 40

Data Metrics Talent Government 40

BCG

AUGUST 16, 2016

Article Tuesday, August 16, 2016. On the left side, record each mention of an internal topic, such as financial or operational performance, plans, metrics, organization, employees, or culture. Our research has found that most companies struggle to make CI more than just a traditional market research operation.

Company 40

Company Metrics Media Operations 40

Epicflow

JUNE 28, 2023

More and more business organizations are becoming data-driven – they are leveraging technology and data to gain actionable insights, improve operations and decision-making, and as a result achieve better outcomes. Read the article to find answers to these and other essential questions. How exactly is data used in project management?

Data 52

Data Management Resources Software 52

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 31

System Healthcare Metrics Operations 31

Harvard Business

AUGUST 3, 2018

In a recent HBR article , we claimed that modern digital companies such as Uber, Facebook, and Alphabet play an increasingly important role in the economy, but their financial statements fail to capture company’s main value drivers. Many of these metrics are disclosed in Facebook’s financial statements.

Financial 28

Financial Report Company Metrics 28

Harvard Business

APRIL 6, 2017

Similarly, Facebook doesn’t specialize in purveying journalism, even though almost every news company posts articles on Facebook. It’s proven hard to solve these problems partly because of metrics: It’s hard to identify and measure the factors that lead to high-quality information or connection.

Media 30

Media Metrics eBook Software 30

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 46

Metrics Engineering Efficiency Operations 46

Harvard Business

MAY 3, 2018

The operating room is one of the most resource-intensive environments in our health care system. We developed Operating Room Cost Accountability (ORCA), a tool that compiles an itemized list of supplies used for each procedure a surgeon performs. In other words, it provides surgeons with cost data for the resources under their control.

Operations 28

Operations Data Tools Metrics 28

Harvard Business

MAY 24, 2016

Operations in a Connected World. But it turns out these methods don’t just have to do with technology and operations. Deere managers call it a “motivation metric” or even a “happiness metric.” Insight Center. Sponsored by Accenture.

Metrics 33

Metrics Survey Software Operations 33

Harvard Business

APRIL 13, 2017

A recent New York Times article on how Uber is using various insights from behavioral economics to push, or nudge, its drivers to pick up more fares — sometimes with little benefit to them — has generated quite a bit of criticism of Uber. It’s just one of several stories of late that have cast the company in a poor light.

Efficiency 50

Efficiency Airlines Study Operations 50

Harvard Business

JUNE 8, 2018

In our recent HBR article , we argued that financial statements fail to capture the value created by modern digital companies. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics. Analysts increasingly rely on non-GAAP metrics.

Financial 28

Financial Report Cash Flow Metrics 28

Progressus

NOVEMBER 9, 2023

For those companies, project accounting is one component of several operational mechanisms used in controlling projects, maximizing project profitability, and ensuring customer satisfaction. Every aspect of your project, from project profitability to individual performance metrics is enabled by Microsoft’s Power BI.

Resources 52

Resources Report ROI Data 52

Harvard Business

OCTOBER 25, 2018

In this article, we will focus mostly on firms, but with some brief commentary on sectors and cities at the end. To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The link between superstar firms, sectors, and cities is complex.

Industry 33

Industry Company Metrics Real Estate 33

Harvard Business

MARCH 2, 2018

The resulting wellness-focused “ OB Nest ” integrated care model for low-risk pregnancies, now implemented within obstetrics and gynecology at Mayo, reduces patient visits while improving satisfaction (see an HBR article on OB Nest here.). Establishing appropriate performance metrics and assigning attribution. Challenges.

Healthcare 30

Healthcare Metrics Engineering Financial 30

Harvard Business

DECEMBER 1, 2016

One large media organization faces large incumbent players and operates in a market that is growing quickly. Rather than using traditional top-down management practices, the company organized itself into small business units, each of which operates in a local geography. We call this operating structure the “network of teams.”

Leadership 28

Leadership Metrics Operations Culture 28

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. We made a number of operational changes to the call center.

Metrics 33

Metrics Engineering Operations Sales 33

Harvard Business

NOVEMBER 7, 2017

The fourth gap between strategy and execution is in measurement and metrics. The assumption is that financial measures like cost and revenue are sufficient metrics to measure progress. You need metrics that tell you how well your game plan is being executed — metrics that all of your players can organize around.

Strategy 33

Strategy Strategy Strategy& Metrics 33

Harvard Business

JUNE 14, 2016

But to me, the most fascinating thing about the whole initiative is the organizational mindset shift it’s creating: a realization about the value of getting smarter about how — and where — operations use energy. Operations in a Connected World. This black box approach can’t last. Insight Center.

Energy 28

Energy Company Operations Metrics 28

Management Consulted

OCTOBER 30, 2016

If you’ve got your heart set on consulting, this article is for you. Mechanical Engineering is the most operationally focused, in contrast to say Civil Engineering, where you are more focused on ideas such as land use instead of metrics and modeling. and Global MBA programs for consulting by looking at undergrads.

Consulting 100

Consulting Engineering Finance Case Interview 100

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. The broad deployment of digital technology requires rethinking both business and operating models. for leaders and 3.2% for laggards.

Company 28

Company Operations Data Benchmarking 28