Harvard Business

OCTOBER 17, 2016

What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. ” And she restored the company’s profitability — the turnaround was a success. “The response was overwhelming,” Mulcahy said. “Defection slowed to a trickle.

Turnaround 28

Turnaround How To Survey Enterprise 28

Harvard Business

DECEMBER 7, 2016

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. Leadership is changing — fast. How does this impact his or her leadership? Insight Center. The 21st-Century CEO.

Leadership 28

Leadership Talent Turnaround Benchmarking 28

Harvard Business

JUNE 15, 2017

With that luxury in our hands now, here are some critical leadership lessons we can draw from Mayer’s tenure as CEO of Yahoo. Too often when we evaluate leadership performance, we fail to distinguish between the leader’s personal success and the success of their companies. Experience (still) matters.

Turnaround 28

Turnaround Leadership Case Study Case Studies 28

Harvard Business

MAY 25, 2016

This includes all non-quota-carrying roles in the organization: customer-facing support, sales operations and administration, and sales management. We found that the levels of operations and administrative support are what matters most. Sales support is critical.

Sales 31

Sales ROI Efficiency Operations 31

Harvard Business

AUGUST 5, 2016

Operated in regions with different levels of competition and access to resources. We could analyze the effects of 58 types of investment, on 18 performance measures over time, in 160 academies operating in 18 different regions. Like any turnaround, there is no magic bullet — a series of remedial steps need to be taken.

How To 28

How To Resources Education Turnaround 28

Harvard Business

FEBRUARY 24, 2017

We offer such a roadmap here, the outcome of a research project , at the Center for Higher Ambition Leadership, with 25 CEOs and their practices for mastering short-term pressures and creating long-term social and economic value, even in the toughest conditions. This value-based leadership paid off.

Metrics 29

Metrics Study Financial Operations 29

Harvard Business

JUNE 2, 2016

On Google’s earnings call for the first quarter of 2006 – more than a year before the iPhone was released and more than two years before the release of the first Android-operated smartphone – CEO Eric Schmidt went out of his way to talk about mobile. Did Yahoo’s leadership really miss the importance of smartphones?

Turnaround 28

Turnaround Data Operations Company 28

Harvard Business

OCTOBER 24, 2016

” This reflects an endemic lack of self-awareness in leadership, and the costs are significant. When we dig into the roots of a leader’s unproductive behavior, we look for what we call the “operative narrative ,” the “tape” playing at an unconscious level that’s driving unwanted behavior.

Turnaround 28

Turnaround Change Management Leadership Operations 28

Harvard Business

MAY 30, 2016

This was validated in my most recent research into mindfulness and leadership, where it emerged as the number one skill. What Leadership Looks Like in Different Cultures. We all went to Uganda [one of their key operations]. And being able to tune into a culture and work with different world views stood out. We traveled together.

Culture 28

Culture Turnaround Interviews Hotels 28

Harvard Business

SEPTEMBER 8, 2016

After studying and working with hundreds of companies in free fall, we’ve identified concrete steps that leadership teams can take to engineer successful turnarounds and transformations. Since Knudstorp took over, Lego’s revenues have increased by 400%, and its operating profit margin has increased from -21% to 34%.

Company 28

Company How To Turnaround Engineering 28

Harvard Business

SEPTEMBER 6, 2016

When a private equity firm adds a new company to its portfolio, analysts rigorously size up its financial, operational, and competitive condition. A recent Harvard Business Review article on hiring CEOs for PE-owned companies argued that “urgency outranks empathy.” In fact, management consultancy Bain & Co.

Company 28

Company Engineering Turnaround System 28

Harvard Business

FEBRUARY 2, 2017

.” But being isolated at the top can compromise your decision making and leadership effectiveness, both of which require having as much firsthand information about a situation as possible. But there are other, less dramatic techniques, too. This forced them to go meet these customers and hear how they felt about the company.

How To 28

How To Banking Turnaround Meeting 28

Harvard Business

APRIL 26, 2016

And yet without Box 2, organizations don’t truly transform; they persist in limiting ways of operating. ” In his characteristic style, Welch blasted the Elfun Society at their leadership conference. So, how do you build Box 2 muscle? How do you build a company that’s able to routinely toss what no longer works?

Company 28

Company Culture Turnaround Productivity 28

Harvard Business

DECEMBER 22, 2016

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. The leadership team had to work through vestiges of VA’s rule-based past. Could the organization turn itself around?

Culture 28

Culture Leadership Resources Healthcare 28

Harvard Business

MARCH 2, 2017

Every organization has a slightly different framework of expected experience, but I like to look at this through the lens of strategy and operations. Likewise, I know numerous chief HR officers who have done tours in business, operations, HR, and elsewhere. You can be stronger at one of them, but you need to know how to manage both.

How To 28

How To Culture Turnaround Talent 28

Harvard Business

NOVEMBER 8, 2017

Organizations should intervene to identify and develop promising future talent early in their careers, helping women broaden their skills by providing access to operating roles and leadership opportunities, both horizontal and vertical moves, in core business functions. And I learned that was a very important way to look at a company.”

Interviews 28

Interviews Benchmarking Case Interview Talent 28

Harvard Business

MAY 4, 2016

developing the business plan and go-to-market strategy that has enabled us to maintain 100% ownership, operate part-time, grow it slowly over 20 years, and win Sam Adams’s 2016 “Brewing and Business Experienceship” year-long mentorship prize. BREWERY START-UP. With two partners, I launched Flounder Brewing Co.,

Resumes 28

Resumes Interviews Cover Letters Recruiting 28

Harvard Business

MAY 20, 2016

The New York headquarters housed over a third of its workforce, including developers, the sales team, operations, and leadership. The developer teams realized that they were more interactive than they initially imagined, but also needed quiet space to churn out quick turnaround projects.

Exercises 30

Exercises Meeting Real Estate Survey 30

Harvard Business

SEPTEMBER 14, 2017

Our study of the actions and impact of 411 leaders of UK academies found that only 62 of them managed their turnaround successfully and sustainably transformed their school. We found the Architects sustainably transformed a school by challenging how it operated, engaging its community, and improving its teaching.

Research 28

Research Study Education Recruiting 28