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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Southwest Airlines: Southwest Airlines is known for its strong commitment to servant leadership. As a result, the airline has consistently ranked high in customer satisfaction and employee engagement. The Container Store offers its employees competitive pay and benefits, as well as a strong focus on training and development.

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8 Reasons that May Cause You to Loose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. From airlines to banks we experience this all the time. We have seen this pattern repeat itself far too many times.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. From airlines to banks we experience this all the time. We have seen this pattern repeat itself far too many times.

Banking 78
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Like It or Not, “Smart Drugs” Are Coming to the Office

Harvard Business

That said, faking might not be necessary if a doctor deems your desired productivity level or your stress around a big project as reason enough to prescribe medication. Because these drugs are — for the most part — safe, effective, and easy to get, they pose several ethical challenges for both workers and organizations.

Ethics 48
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Consultant Ninja: It started at dinner near a shipyard.: Management.

Consultant Ninja

We began discussing the term "Client Service," which was used extensively during training, but never truly defined. Good for you for hanging on to your ethics and for not being afraid to admit the emperor has no clothes. Productivity. (6). I asked my team, "what does client service mean to you?" July 20, 2009 at 2:53 PM.

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The Crazy Lives of Consultants: is it just me.

The Crazy Lives of Consultants

These girls are very carefully chosen from different global locations and they are trained and groomed in such a manner that they can effortlessly satisfy all types of clients- from submissive to highly demanding. Do you think the best way to get the cheapest plane tickets is by calling the airline?