Rick Conlow

MAY 17, 2023

Southwest Airlines: Southwest Airlines is known for its strong commitment to servant leadership. As a result, the airline has consistently ranked high in customer satisfaction and employee engagement. The Container Store offers its employees competitive pay and benefits, as well as a strong focus on training and development.

Leadership 112

Leadership Training Training Airlines 112

Tom Spencer

MARCH 21, 2020

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. From airlines to banks we experience this all the time. For example, a top airline, Emirates, does not have a clear policy on whether backpacks are included separately in cabin baggage or not. Image: Pexels.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. From airlines to banks we experience this all the time. For example, a top airline, Emirates, does not have a clear policy on whether backpacks are included separately in cabin baggage or not. Image: Pexels.

Banking 78

Banking Airlines Insurance Insurance 78

Harvard Business

AUGUST 2, 2018

People do not need to know how to fly a plane to be able to spot sensible new airline routes. They are “trained” to spot patterns using an existing set of data inputs and outputs. If employees have thought about proper ethical limitations of AI, they can be important guards against its misuse. What is it good at?

Data 33

Data Software Tools Travel 33

Consultant Ninja

JULY 17, 2009

We began discussing the term "Client Service," which was used extensively during training, but never truly defined. Good for you for hanging on to your ethics and for not being afraid to admit the emperor has no clothes. I asked my team, "what does client service mean to you?" Maybe we should write an expose together. NumbaJockey.

Consulting 100

Consulting Management Oliver Wyman Airlines 100

The Crazy Lives of Consultants

JANUARY 29, 2010

These girls are very carefully chosen from different global locations and they are trained and groomed in such a manner that they can effortlessly satisfy all types of clients- from submissive to highly demanding. Do you think the best way to get the cheapest plane tickets is by calling the airline?

Consulting 40

Consulting Airlines Hotels Sales 40