Progressus

NOVEMBER 10, 2023

Data Maturity When it comes to data, professional services firms need to move beyond basic analytics tools and generic client reports. Do employees have the tools they need to create value for clients? Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization.

Agile 52

Agile Tools Data Talent 52

1 to 1

AUGUST 18, 2021

The scalability and efficiency of at-home employment allows retailers to easily to accommodate fluctuating interaction volumes during peak seasons, a perk not easily available through traditional means. RPA and RDA software works in unison to minimize disruption and facilitate more efficient CX delivery from first-impressions to checkout.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

NOVEMBER 30, 2017

They already report that the domestic supplier base is hollowed out, depriving them of the agility they need to respond quickly to new market opportunities. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

McKinsey 28

McKinsey Turnaround Pharmaceuticals Benchmarking 28

Harvard Business

NOVEMBER 22, 2016

An example is The North Face, which is experimenting with its Fluid Expert Personal Shopper tool, powered by IBM’s Watson, to provide customers with a more intuitive search experience through a natural language capability. Read more from Cognizant: What Consumers Want Online Now from Their Health Care Plans. Manage change.

Insurance 28

Insurance Insurance Industry Turnaround 28