Progressus

NOVEMBER 10, 2023

Data Maturity When it comes to data, professional services firms need to move beyond basic analytics tools and generic client reports. Do employees have the tools they need to create value for clients? fusion development)? It’s a built-in tool to help build task lists for ongoing projects. Can they scale?

Agile 52

Agile Tools Data Talent 52

Harvard Business

JULY 2, 2018

Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround.

Turnaround 41

Turnaround Agile Operations System 41

1 to 1

AUGUST 18, 2021

Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime. These insights help enhance customer journeys and further develop associates’ ability to create meaningful moments for customers.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

NOVEMBER 30, 2017

They already report that the domestic supplier base is hollowed out, depriving them of the agility they need to respond quickly to new market opportunities. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

McKinsey 28

McKinsey Turnaround Pharmaceuticals Benchmarking 28

Harvard Business

NOVEMBER 22, 2016

An example is The North Face, which is experimenting with its Fluid Expert Personal Shopper tool, powered by IBM’s Watson, to provide customers with a more intuitive search experience through a natural language capability. Read more from Cognizant: What Consumers Want Online Now from Their Health Care Plans. Manage change.

Insurance 28

Insurance Insurance Industry Turnaround 28