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DECEMBER 11, 2020

Against this backdrop, the sales cycle continue to get faster, meaning companies looking to prioritize sales acceleration have to be smart – and quick – when it comes to devising and implementing strategies to boost sales. Successful companies are increasingly focusing on digital sales.

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FEBRUARY 13, 2024

If 2023 was a year of revelation, zeal, and anything-is-possible hopes for artificial intelligence’s potential, 2024 is shaping up as a year of action. Instead of expecting AI to deliver unrealistic efficiency savings overnight, look instead for revenue-generation opportunities, he said. Solve the issue first, then shift to sales.

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NOVEMBER 22, 2023

These were just some of the topics discussed at Reuters Events’ Customer Service & Experience East 2023 , a recent two-day event in Brooklyn, N.Y., Unterreiner said AI-generated suggestions have an 80% usage rate by associates, and with AI the company has seen a 15% rise in CSAT as associate efficiency has doubled.

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JANUARY 25, 2024

This year, brands aren’t touting the fact that they use AI (since that’s become table stakes at this point); rather, they’re focused on how to best use it to innovate, drive efficiencies, reduce costs, and improve customer experience. The post NRF 2024: For retailers, AI moves from hype to the real world appeared first on 1to1 Media.

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