1 to 1
OCTOBER 20, 2021
Explore how physical and digital spaces can unlock amazing customer experiences (CX) in 2022. Brick-and-mortar success in 2022. Retail success in 2022. Success for every retailer will look different in 2022, but almost all of them rely on one trait to get to there: Agility. The state of brick-and-mortar.
1 to 1
DECEMBER 22, 2021
With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.
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Harmonious Workplaces
JANUARY 11, 2024
I believe that leaders must: Face the obstacles to success for their group (Holiday, 2014) Have the courage to do the right thing (Holiday, 2021) Possess the discipline to see their way through doing the right thing (Holiday, 2022) Remove their own ego from the equation. Gildan Media. References Holiday, R. The Obstacle Is the Way.
Business Consulting Agency
JANUARY 18, 2024
Social Media Management Overview: Helping businesses enhance their online presence through social media platforms. Statistics: 73% of marketers believe social media marketing has been “somewhat effective” or “very effective” for their business (Buffer). billion by 2022 (Rakuten Marketing).
1 to 1
DECEMBER 16, 2022
Cost concerns are a growing CX priority in 2023 compared to 2022. People are more likely to stay at a company where they feel valued, can envision a future, and have access to development opportunities, so investing in upskilling and training is key to keeping employees engaged.
Harmonious Workplaces
NOVEMBER 22, 2023
Risks for Career Change to Mental and Physical Health Social media and the news headlines each day herald some new massive layoffs for larger companies, but organizations of all sizes appear to take part in paring their workforce down. Medically-trained professionals can prescribe medication and other therapeutic combinations.
NeoAcademic
MARCH 25, 2021
All required role responsibilities can be performed with home access to a high-speed internet connection (being remote could prevent a few hours a week of job duties in late 2021/early 2022, but that’s the extent of it, and we’ve already identified potential workarounds).
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