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Now is the Best Time to Raise Your Billing Rate

Successful Independent Consulting

Do some market-rate benchmarking to learn what other consultants are charging, or what clients are paying. Try doing a quick survey of similar consultants you know (maybe ask them to select from list of price ranges). Or search the internet: for example, “typical consultant rate for organizational design in New York.”

Policies 195
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Now Is the Best Time to Raise Your Rates

Successful Independent Consulting

Do some market-rate benchmarking to learn what other consultants are charging, or what clients are paying. Try doing a quick survey of similar consultants you know (maybe ask them to select from list of price ranges). Or search the internet: for example, “typical consultant rate for organizational design in New York.”

Policies 195
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Show report: CX and EX inextricably linked, with empathy as the glue

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airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Another speaker who underscored the intersection of CX and EX was Penny Stoker, talent leader, executive functions, at global consulting firm EY. Stoker said during a briefing with analysts, media, and investors. “So

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6 ways to renew (and stick to!) your CX vows

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Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? 3 questions to ask during this step: What metrics will you use to benchmark and improve the customer experience?

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