Makarios Consulting

JANUARY 19, 2021

But 2020 was not a normal year … and 2021 is not going to be normal, either. If you are confronted with the necessity of making a major change in your business, here are four guidelines for leading change that will help make 2021 a great year. Yes, 2021 may be a year of disruption in your business.

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1 to 1

DECEMBER 22, 2021

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. In order to foster and retain talent, here are 4 strategies that can used to create a healthier and more cost-effective contact center environment.

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1 to 1

MARCH 28, 2022

However, in order to attract and retain gigCX workers, especially in a tight labor market, it’s essential to approach engagement and retention with strategies that are customized to fit their needs and interests. According to a Pew Research Center report, “The State of Gig Work in 2021,” 9% of U.S. workforce by 2023. “To

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Kates Kesler

APRIL 7, 2022

Work and decisions often become centralized at a corporate level for a variety of good reasons – to drive common strategy and policy, to consolidate work for efficiency and scale, to leverage scarce talent through centers of expertise. A common strategy is created by representatives of the network and is broadly communicated.

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Buzzsprout

MARCH 6, 2023

Female listenership reached an all-time high in 2021. The Edison Research Super Listeners 2021 survey showed that super listeners: Consume an average of 11.2 This data highlights the importance of the two leading podcast marketing strategies: quality SEO and word of mouth. podcast listener demographics In years past, U.S.

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Organizational Talent Consulting

AUGUST 7, 2023

According to the Business Roundtable, made up of the CEOs of 181 largest corporations, the principal purpose of a corporation is no longer only to maximize shareholder return (Business Roundtable, 2021). Research has linked organizational culture to employee morale, commitment, health, and productivity (Schein & Schein, 2016).

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Harvard Business

JULY 12, 2017

Let’s take the example of one large company we worked with, which posited that it needed $250 million in new revenue from innovative new products in five years. Scouting options have low technical but high market uncertainty, in which the major task is finding product/market fit to extend the reach of an existing capability.

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