2020 Process Improvement Resources Talent 
Rick Conlow
AUGUST 21, 2023
In the battle for talent in an increasingly complex, disruptive, and competitive world, organizations cannot afford to miss this point. Tanner Institute’s 2020 Global Culture Report showed that 87% of organizations with a strong recognition culture reported a positive employer brand. Positive Work Environment: The O.C.
1 to 1
DECEMBER 22, 2021
In order to foster and retain talent, here are 4 strategies that can used to create a healthier and more cost-effective contact center environment. We see that investing up front in talent is the most efficient way to simultaneously improve your customer experience and your bottom line. Put employee needs on top. and elsewhere.
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