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Does Your Team Hoard Information?

Harmonious Workplaces

When auditing a sales report, the CRM manager notices the report omits contact information for many company accounts. The sales manager states that he doesn’t trust the other salespeople to not “steal his contacts,” so he does not report contact information, communications, or other data pertaining to his deals. Why allow stinginess?

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Technology Is Changing What a Premium Automotive Brand Looks Like

Harvard Business

Leaders in every industry are no doubt keeping a vigilant eye on such developments, yet one very important aspect of this disruption has been largely overlooked: technology fundamentally changes what makes your brand premium. Marketing and sales: offline vs. online. Marketing and sales: emotional vs. experiential. occur online.

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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Drawing on the concept of “efficiency wages,” some economists argue that higher pay can by itself improve performance by enabling companies to attract and retain better people and by motivating employees to work harder. But higher wages alone are not enough to break this vicious cycle. Take-home pay. Career paths.

Retail 41
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One Reason Mergers Fail: The Two Cultures Aren’t Compatible

Harvard Business

Amazon’s 2017 acquisition of Whole Foods was met with a lot of fanfare. and scale up after its recent declines in sales and market share. Tight cultures have an efficient orderliness and reassuring predictability, but are less adaptable. Meanwhile, Whole Foods could lower its prices (organic avocados for just $1.69!)

Culture 52
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How are retailers responding to mobile shopping?

freshminds

Because of this, retailers have to respond accordingly as sales via handheld devices increase. Between 2012 and 2014 sales via smartphones catapulted from 5% to to 34%. This figure will only continue to increase and it's estimated that $90 billion worth of mobile payments will be made by 2017. Checking customer reviews.

Retail 40
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Has Google Finally Proven That Online Ads Cause Offline Purchases?

Harvard Business

Last week Google announced that , in an effort to bridge the “online ad–offline purchase” gap, it will begin to connect online ad exposure to brick-and-mortar sales. Census Bureau shows that in the first quarter of 2017 most purchases happened offline. Insight Center. Putting Data to Work. Sponsored by Accenture.

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The 3 Essential Jobs That Most Retention Programs Ignore

Harvard Business

But over and over again in our three decades of experience as talent development and retention specialists, we’ve seen that companies consistently overlook half of them. These are jobs in R&D, technology, and other areas vital to a firm’s strategic direction, product development, and process efficiency.

Talent 28