2016 Development Operations Process Improvement 
Harvard Business
AUGUST 30, 2018
In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. But we believe that by taking similar steps, the average organization can improve performance even further.
Harvard Business
JULY 8, 2016
Drucker Forum 2016: The Entrepreneurial Society. Entrepreneurs in Chinese industries from animated media to applied medical research said that China’s insistence on domestic standards are resulting in less-ambitious innovation and that the education system is not supporting appropriate talent development.
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