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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

Article Tuesday, May 10, 2016. BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. We refer to these banks as the “premier league.”

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Fighting Uncertainty in Organizations, Including Matrix Ones

Epicflow

These could range from employee turnover, equipment malfunctions, or even seasonal variations in sales for businesses. “I was approached by a company to investigate why a very important project that should have taken one year actually took five years. Such insights lead to a reassessment of the benchmarks set for capacity.