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Just How Bad Is Business Travel for Your Health? Here’s the Data.

Harvard Business

I went with the pizza, but my lack of choices was annoying — so much so that, when I got home, I started looking into the data on health and travel for work. According to the Global Business Travel Association and American Express , Americans took more than 500 million domestic business trips in 2016.

Travel 29
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The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. Keys to the Secret Sauce for a Superior Customer Experience Instead of working to improve, it seems like everyone keeps surveying customers for even more feedback. Secret Sauce #1 Ingredient C ompanies need to stop spending millions of dollars on customer surveys for data that isn’t used.

Survey 98
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The ROI of eLearning: Measuring the Impact of Online Training on Organizational Success

Clarity Consultants

There are no travel costs for attendance. Provide Satisfaction Surveys Satisfaction surveys created by eLearning consultants allow learners to provide feedback regarding their experience. Businesses can collect survey responses before and after launching their eLearning program for comparative data.

ROI 67
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What role does thought leadership play in building trust?

The Source

The need to conduct relationships online has taken a toll, and with the pandemic continuing to impact the ability to travel and meet face-to-face, these could be impacts that consultants have to learn to live with for some time to come. Our research indicates that, done well, thought leadership has a pivotal role in building trust.

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It’s High Time Airlines Got Personal

BCG

Thanks to digital innovators such as Amazon and Netflix—not to mention travel industry disruptors such as Uber and Air-bnb—consumers’ expectations are on the rise. In one recent survey, more than 85% of travel consumers said they value personalization. See Travel Innovated: Who Will Own the Customer, BCG Focus, January 2016.)

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A Survey of How 1,000 CEOs Spend Their Day Reveals What Makes Leaders Successful

Harvard Business

In new research , we use survey data from over 1,000 CEOs across six countries and the financial performance of their companies to explore these questions. Another 10% is spent on personal matters, and 8% is spent traveling. What Do CEOs Do All Day?

Survey 51
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Climate change consulting: Does it have a future?

The Source

A survey earlier this year by Yale University and George Mason University showed that 85% of people in the US are somewhat or very worried about global warming; only 12% think it’s too late to act.