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NRF 2021: Trends that Retailers Bet will Outlast the Pandemic

1 to 1

With 2020 in the rearview mirror, retailers are ready to embark on a new path forward. However, it’s impossible to look ahead without acknowledging the changes that the COVID-19 pandemic has imposed on retail businesses, their partners, and consumer expectations. No more browsing—you line up, pick up your purchase and leave.”

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Meet "OSHbot" Lowes New Store Helper; Goodbye Retail Associates, Hello Robots

MishTalk

Goodbye Retail Associates, Hello Robots The future of shopping has arrived, and its not human. The future of shopping has arrived Retail Robotics is an exciting and fast growing new market and Fellow Robots is at the forefront. OSHbot'' to debut in San Jose OSHbot Video The following video explains everything you need to know.

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When Positive Product Reviews Backfire for Retailers

Harvard Business

Product returns are a costly problem for retailers. In online retailing, return rates are an even bigger problem. In online retailing, most products are returned because customers aren’t satisfied with what they get—but this isn’t necessarily due to product defects. It has been estimated that U.S.

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How are retailers responding to mobile shopping?

freshminds

Because of this, retailers have to respond accordingly as sales via handheld devices increase. So with 85% of smartphone owners now using their mobile devices while in-store in some capacity , what are those busy fingers up to online and how can retailers improve their mobile sales? billion smartphones were sold across the world.

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The Best Retailers Combine Bricks and Clicks

Harvard Business

Retail profits are plummeting. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 But before you dump all of your retail stocks, there are more facts you should consider. percent of retail sales in the first quarter of 2016. Stores are closing. Malls are emptying.

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Retail Sales Rise in Germany and France, Decline in Italy

MishTalk

Retail Sales Rise in Germany and France, Decline in Italy; Margin Squeeze in Germany and France. Its a mixed bag of retail PMI news in Europe today (assuming of course one believes that spending is good). Italy: Sharpest drop in retail sales since April. In Italy, Markit reports Sharpest drop in retail sales since April.

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Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business

Soon retail brands aligned their strategies around two critical moments: 1) when a customer decides whether to purchase a product, and 2) when a customer uses the product for the first time. Today, retail brands create customer experiences around these four moments and focus on driving shoppers to click the “buy” button.

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