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Business Ecosystems: Building Stronger Connections

Tom Spencer

For instance, Elon Musk is aiming to transform Twitter into the X superapp , which will presumably emulate the example of WeChat in China by offering everything from digital payments, financial services, shopping, ride hailing, and other travel services.

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Why Retailers Should Retire Holiday Shopping Season

Harvard Business

The retail industry has been disrupted in practically every way imaginable. It’s about time that retailers also rethink their approach to the holiday shopping season. Customers don’t want retailers to dictate their shopping schedule. More customers are in shopping mode all the time.

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Virtual and Augmented Reality Will Reshape Retail

Harvard Business

Virtual reality (VR), along with its sister technology augmented reality (AR), offers retailers the opportunity to transform how people shop. One customer might try on shirts without having to travel to the store. Retailers looking to develop a virtual commerce strategy should consider breaking it down along the following dimensions.

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Research: When a Retail Store Closes, Crime Increases Around It

Harvard Business

The benefits that have been cited for colocating housing and retail establishments include reduced travel distances, more-pedestrian-friendly neighborhoods, and stronger local character. Recent research suggests another important potential benefit: Retail establishments may play an important role in crime prevention.

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Big-Box Retailers Have Two Options If They Want to Survive

Harvard Business

Big box retail stores are losing relevance, while e-commerce and specialty stores grow in appeal. As a result, big box retail must shift its strategy — from competing on access and selection to staging big experiences and providing big discounts. is over-retailed. Several dynamics have produced this trend: The U.S.

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6 Ways to Move Beyond the Commodity Mindset

Consulting Success

A man named Kyoji, who had grown up on this island but had spent 40+ years travelling around the world building several international brands and businesses. A small retail store tucked into the mountainside below a famous castle. If retailers all charged the same for their products, everyone would be driving a $10,000 car.

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The Secrets of Retail’s Repeat Top Performers

BCG

Article Friday, January 20, 2017 During the past decade, the global retail industry established a solid record of very strong value creation. Ninety-four of the companies were in the retail industry. Travel and tourism, consumer durables, consumer nondurables, and fashion and luxury were the other four. See Exhibit 1.)