Facing high inflation, jittery markets, and retirement accounts at risk, many older adults want and need to work longer. Employers, confronting skills deficits and workforce shortages, are desperate to hire, especially for frontline roles.
7 Principles to Attract and Retain Older Frontline Workers
Takeaways from interviews and a survey of 35,000 older U.S. employees.
December 16, 2022
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Summary.
Organizations are increasingly in need of frontline workers, and older workers want and need to work longer. How can smart leaders hire and retain these workers, particularly in a time of increased uncertainty? Survey analysis and interviews with older frontline workers suggests seven key strategies: designing purposeful roles, enabling flexible schedules, adapting pay policies, accommodating physical challenges, communicating clearly, building community, and tackling ageism.