"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

You’re not doing any process mining. You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” Continuous improvement?

Before Automating Your Company’s Processes, Find Ways to Improve Them

Harvard Business

One of the most recent automation technologies to emerge is robotic process automation , or RPA. RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules. Many organizations have adopted it for automating back- and middle-office processes, and many have achieved rapid returns on their investments.