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B2B Salespeople Need to Act More Like Travel Agents

Harvard Business

Consider what’s happened with travel: With the explosion of internet travel sites in the 2000s, consumers took charge of their own travel, and travel agencies hemorrhaged business. According to the travel and leisure marketing firm MMGY, the use of travel agents increased by 50% from 2014 to 2015.

B2B 34
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Tesla Shows How Traditional Business Metrics Are Outdated

Harvard Business

At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Classic metrics like market penetration and market share, which many leaders are measured on, are the very things causing us to miss market opportunities and threats.

Metrics 28
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Leadership Tip #11: Substitute the Word Trust for Empower

Johanna Rothman

Why do managers persist in demanding teams use a “standard” board, or use “standard” metrics, such as velocity? Several years ago, I worked with a client who said, “If you want to get reimbursed for your travel, you must only take taxis.” Because the teams are not empowered. No, they had none of it.

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Meet "Ray" Your Valet Parking Robot

MishTalk

"Ray" Your Parking Robot AP Photo/dpa, Federico Gambarini US News comments on the " Uncanny Valet " Ray can carry any standard car weighing up to 3 metric tons (3.31

Meeting 77
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No Floundering Here; Only Great Insights

Martinka Consulting

Three of the most interesting categories of metrics, for Ivar’s seafood bar business division, are: Ivar’s customers visit 3-4 times as often as the national average for a fast serve facility and will travel five times as far (on average). This shows in all of their metrics. This is why they refer to their vendors as partners.

Metrics 40
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To Change Your Strategy, First Change How You Think

Harvard Business

Therefore his mental model was not how to gain market share from other airlines, but how to create a completely new market for air travel. Like Southwest, JetBlue focuses on people over planes, with a mission to “bring humanity back to air travel.” ” GE is also using very different metrics for its platform businesses.

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The ROI of eLearning: Measuring the Impact of Online Training on Organizational Success

Clarity Consultants

There are no travel costs for attendance. During this stage, eLearning consultants identify critical success metrics related to workforce performance. Finally, online training is a budget-friendly approach. It typically costs far less than providing in-person, instructor-led courses to a substantial number of employees.

ROI 67