article thumbnail

Is More Effective Training the Answer?

LSA Global

Like most performance issues, the answer to improvements in TSA screening most likely contains a combination of actions related to clear goals/roles/processes, improved technology, better trained employees and aligned performance metrics and rewards.

article thumbnail

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

We are working with a large travel and tourism firm to introduce a system for real-time employee feedback. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. Developing these sorts of metrics will not be quick or easy.

article thumbnail

Why GE, Boeing, Lowe’s, and Walmart Are Directly Buying Health Care for Employees

Harvard Business

HDP is a third-party administrator with expertise in the development and management of travel surgery programs, providing strategic and operational management of this program. ECEN began first with total joint replacement, then added spinal surgery, and recently has begun providing bariatric (weight loss) surgery at selected centers.