Markovitz Consulting
MAY 1, 2019
You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” I hardly know what to say about this argument.
1 to 1
AUGUST 30, 2021
Embedded AI analyzes the data and surfaces insights to support executive-level decision making, inform management coaching, and inspire reps to adopt best practices.” Keywords and trends, customer sentiment, and process analysis can help improve sales engagements and improve future interactions on the phone or through digital channels.
Consulting and Organizational Management
MAY 17, 2010
During the late 1960’s and 1970’s, the Quality Circle movement took root and managers tried to get everybody to address these isolated problems. The problems still were not integrated into a meaningful perspective, because most managers had many demands and problems, and no real sense of how all their efforts tied together. Leadership.
Expert insights. Personalized for you.
124 
Let's personalize your content