What Are the Three Legs of Change Management Success?
Managing change within an organization is often challenging. However, since change is typically a necessity, finding a way to keep everything on target is essential. Fortunately, by using the right strategy, it’s possible to propel your organization forward, embracing the potential of change while mitigating risk. By familiarizing yourself with the three legs of change management success, the process is easier. If you don’t know what that involves, here is an overview.

The Three Legs of Change Management Success

1. Creating Content

Seizing opportunities to smooth organizational transitions sets your organization and employees up for success. One key element is the creation of training content. By having a robust curriculum that targets the individual needs of each employee, you can focus both on what they know and the various aspects of the change that are most relevant to their role. By taking it a step further and utilizing a range of learning styles, you make the content increasingly accessible. There will be an appropriate method for every main type of learner, leading to greater knowledge acquisition and retention. Having systems with the ability to assign, deliver, track and report progress increases the efficiency of your content program. You can ensure that every team member completes the required modules, allowing everyone to gain critical knowledge right when it’s needed.

2. Understanding Delivery Context

When it comes to managing change, it’s common to focus on the people element. While that is a critical part of the equation, company leaders also need to keep the big picture in mind, ensuring that they don’t lose sight of the true context that’s behind the need for change makes remaining on target easier. Additionally, it ensures that organizational priorities aren’t overlooked. Traditionally, leaders need to remain aware of the return on investment (ROI), desired results, outcomes achieved, and organizational value. By doing so, they have a holistic picture of what’s behind the change and can monitor the company’s progress as it moves forward, creating opportunities for adjustments to remain on target.

3. Planning to Implement Change and Measure Success

When change is necessary, it’s wise to use approaches that limit operational disruptions. Similarly, anticipating challenges and mitigating risk is crucial, increasing the odds of success. Ideally, companies want to embrace strategies that allow employees, operational areas, and the company as a whole to prepare for the move forward and see the value in the upcoming change. That way, buy-in is easier to secure, making everyone enthusiastic about what the future will hold. Additionally, having a pathway for measuring success is vital. Along with gauging performance improvements and the speed of execution, assessing adherence to the project plan and timeline is critical. Similarly, tracking business and change readiness, benefit realization and ROI, and project KPI measurements is essential, allowing you to ensure that the outcome will align with your expectations.

Do You Need L&D Professionals to Create Content to Train Your Workforce for an Upcoming Change?

When you need to create new content to ensure change management success, having a reliable learning and development (L&D) team by your side is vital. At Clarity, we have nearly 30 years of experience in L&D, giving us the knowledge and expertise to update your coursework efficiently. Plus, if you’re trying to expand your internal L&D team, Clarity can be your candidate search ally, connecting you with top talent right when you need them. If you want to partner with leading L&D professionals, Clarity Consultants is here. Contact us today.  

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For over 30 years, we’ve managed projects touching every element of learning and talent development.