Self-Serving Customer Service - Henman Performance
Henman Performance Executive Blog
JANUARY 17, 2013
I don’t understand customer service, the service industry, or the hospitality industry. Talent Management. About Linda. Client List. Newsletter. Executive blog Contact Us. Self-Serving Customer Service. by Linda Henman on January 17, 2013. Their names imply proactive and reactive response to what people might like. No, I haven’t been living among aliens, just pondering. It’s what I do. This week I’m staying in a beautiful Marriott in Delray Beach Florida.