article thumbnail

Achieving Customer Experience Leadership

Rick Conlow

Leaders focus more on their industry, finances, profitability, and marketing, they are not experts in helping customers. Achieving Customer Experience Leadership Video Training Rick shares how to improve the customers’ experience in your company. Finally, do you want to accelerate your leadership success?

article thumbnail

5 Essential Competencies for Executive Leadership

Consulting Matters

From that perspective, leadership is leadership and executives merely have a larger scope and span of control. Politics is all about horizontal leadership or, in other words, leading across organizational boundaries.” Shares leadership with appropriate internal partners. LEADING ACCOUNTABLE TEAMS. The Bottom Line.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Essential Competencies for Executive Leadership

Consulting Matters

From that perspective, leadership is leadership and executives merely have a larger scope and span of control. Politics is all about horizontal leadership or, in other words, leading across organizational boundaries.” Shares leadership with appropriate internal partners. LEADING ACCOUNTABLE TEAMS. The Bottom Line.

article thumbnail

LSA Global Delivers Consultative Business Partner Skills for Finance Organization

LSA Global

Net Promoter Score This Finance Organization created a leadership academy to help improve their business partnering, intra-team partnering, and collaboration capabilities to better serve their internal clients to meet high growth goals. Job Relevance 98.6% Satisfaction 73% Knowledge Gain 93.% Learn more about getting aligned.

Finance 36
article thumbnail

The Emerging Spend Management Sector: Simplifying Your Accounting Processes

Speaker: Spencer Falbo, Principal at Kong Basile Consulting

Unfortunately, these tools have resulted in time-consuming processes that require manual gap filling, slow the month-end close, and leave accounting and leadership teams without much-needed visibility and control. What impact this type of software has on accounting and finance teams. The solution?

article thumbnail

Achieving and Sustaining Customer Experience Leadership

Rick Conlow

However, executives are focused on their industry, finances, marketing, and profitability. In addition, go here for our RealTime Learning & Training leadership and personal development website. Finally, do you want to accelerate your leadership success? Go here for Rick’s Superstar Leadership eBook.

article thumbnail

What Will It Take to Make Finance More Gender-Balanced?

Harvard Business

It is no wonder we came to fear our gender would keep us from achieving the same level of success as our male peers in finance. We turned to those most able to effect change in finance: the professionals actively working in the field. Family-friendly policies alone may not be enough to drive change in gender equality in finance.

Finance 40