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Video Quick Take: Shiseido’s Toshiro Sugimoto on Enterprise-Wide Digital Reform - SPONSOR CONTENT FROM ACCENTURE

Harvard Business

Sponsor content from Accenture.

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Flipping the Switch on Video in the Contact Center

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Last week at Enterprise Connect , one of the most talked-about topics was video, especially as it can be used by customer care agents to communicate with customers.

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Made You Smile? - Tom Spencer consulting blog

Tom Spencer

WE wanted to share the above video because it made us smile. We weren’t paid to share this video and, as it happens, Nous Group are not in need of good publicity. Next post: Sustainable Social Enterprise. Consulting firms are often associated with ivory tower elitism or faceless prestige. Leave a Comment Now.

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Video Marketing: 7 Tips for Getting Started | Women in Consulting

Women in Consulting

Blackbaud offers the best non profit software solutions including donor management software, church accounting software, enterprise CRM, online fundraising, volunteer management, and much more.

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Don’t succumb to the ‘CX sacrifice’

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Tech spending grows, though more slowly More than half of global enterprises will increase contact center technology investments this year, said David Myron, principal analyst, contact center technologies, Omdia. Then build a roadmap, a rapid roadmap, to try and solve for that,” Cerise said. Examine your process, Cerise continued.

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Launching Your Online Business: Guide for First-Time Entrepreneurs

Business Consulting Agency

Defining Your Business Concept The genesis of a successful online enterprise lies in meticulously defining your business concept. Employ professional-grade visual content, including images and videos, to captivate your audience’s attention. Talk to an expert today!

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The Rebirth of Nokia: An Interview with Chairman Risto Siilasmaa

BCG

Video Wednesday, July 20, 2016. Along the way, Nokia’s enterprise value increased 20 times. When Risto Siilasmaa became chairman of Nokia, in 2012, the company was flirting with bankruptcy. Equity analysts had turned their backs on the company, and consumers were flocking to Apple and Android phones. Excerpts follow.