1 to 1

AUGUST 5, 2013

A few years ago, speech analytics, relatively unknown both within the contact center and across the enterprise, was perceived as a risky investment. Today, with clear and present ROI through the identification of customer insights, speech analytics is turning contact centers in profit centers. 1to1Media.com/weblog.

ROI 37

ROI Enterprise Strategy Strategy 37

1 to 1

OCTOBER 12, 2020

Mention digital transformation to a CFO, and you would likely get push-back about big expenses and little ROI. And they show immediate outcomes, recouping costs and generating ROI, sometimes in a matter of days. Then the pandemic happened. Why are they so important? Because they don’t break the bank.

ROI 26

ROI Healthcare Insurance Insurance 26

Epicflow

AUGUST 10, 2023

Therefore, project portfolio management is required by growing and fast-developing enterprises that seek to prioritize the projects they run and ensure their strategic alignment. Let’s now review why project portfolio management is so important for enterprises.

Management 52

Management Software Resources Efficiency 52

1 to 1

AUGUST 30, 2021

The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises. Move the ROI needle with human experts While technology has its merits, it will not solve sales challenges on its own.

B2B 29

B2B Sales ROI B2C 29

Harvard Business

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Let me tell you, our large enterprise clients’ processes are highly dependent upon software. Download this podcast. Angelia Herrin, host.

Agile 28

Agile Enterprise Software Banking 28

Harvard Business

OCTOBER 10, 2017

That’s why good managers put so much focus on measuring and managing return on investment (ROI) as a basic operational practice. Yet every enterprise is essentially a square-peg business waiting for a round-hole world. In the public sector, return on basic research has been estimated to be between 30% and 100%.

ROI 28

ROI Operations Enterprise Research 28

Harvard Business

AUGUST 29, 2018

There’s still much to learn when it comes to digitizing business processes, and in particular using automation sprints—those smart, fast, and small efforts you use to boost productivity when a change to enterprise architecture isn’t the right step. Today’s automation changes the way IT budgets work too.

Strategy 28

Strategy Strategy Strategy& Agile 28

Harvard Business

JULY 21, 2016

The findings show that fewer than half of analytics programs met initial return-on-investment (ROI) goals. But poor ROI is only part of the story. In research spanning 20 years, we closely examined 36 companies in eight industries to find out why companies are struggling.

ROI 28

ROI Data Tools Insurance 28

Harvard Business

DECEMBER 4, 2017

Large enterprises typically operate dozens of security products with growing headcount in all areas of their security organizations. These systems and processes generate more data and work than most teams can process efficiently, which creates predictable rates of success for ROI-driven attackers engaged in schemes like credential stuffing.

Data 32

Data ROI System Education 32

Harvard Business

SEPTEMBER 24, 2018

A case in point is WeWork, the provider of coworking spaces, which has grown its enterprise customer base in the last year by 370%. As one might imagine, demonstrating the ROI of this is difficult — most don’t even try. As of June 2018, corporate occupiers make up roughly one-quarter of WeWork’s members and revenues.

Company 37

Company Case Interview ROI Metrics 37

Harvard Business

APRIL 4, 2017

” The notion of moonshots is a hugely appealing idea, whether you are an enterprise working on a market innovation, a nonprofit organization tackling societal problems, or a government trying to govern better. The best moonshots string together a series of much smaller projects or goals in the service of one big vision.

Government 50

Government ROI Energy Nonprofit 50

Progressus

NOVEMBER 28, 2023

Many project-driven organizations are finding that they can operate much more efficiently with Enterprise Resource Planning (ERP) software. ERP software coordinates the flow of data between a company’s business processes, providing a single source of truth and streamlining operations across the enterprise. What is ERP Software?

Software 52

Software ROI Efficiency Operations 52

Harvard Business

AUGUST 29, 2016

But most companies lack a strategic objective that spans the customer journey, can be understood and operationalized across the enterprise, and, most importantly, actually increases customer value.

Retail 50

Retail Apparel Financial ROI 50

Harvard Business

APRIL 6, 2017

But Slack is generally aimed at the enterprise market and doesn’t specialize in intimate relationships. ” Vanity metrics are methods of measuring ROI that make product-builders feel good (or make them look good to funders), but don’t ultimately lead to awesome products.

Media 37

Media Metrics eBook Software 37

Harvard Business

NOVEMBER 7, 2017

In the beginning of a disruptive innovation, the thing to measure is not ROI. How easily can people share data across the enterprise? These companies expect the organization to execute exponentially , but their mental models — and therefore metrics — are still incremental. How rapidly is your ecosystem growing?

Strategy 44

Strategy Strategy Strategy& Metrics 44

Harvard Business

OCTOBER 3, 2018

She and the CEO now agreed that she should play an upstream, strategic, enterprise-wide role. We’re working on a model for the ROI of a technology dollar, versus a marketing dollar, versus a sales dollar, so we can make trade-off decisions. That sounds great in theory, but actually changing the role would be the hard part.

Advertising 28

Advertising Agile Marketing Meeting 28

Consultant Ninja

JUNE 13, 2009

For example, ten years ago you would hire a large systems integrator if you wanted an enterprise wide system. Whether helping non-profits in the Bay area or helping a start-up, there seems to be numerous opportunities, yet you have decided this option provides the highest ROI? Thanks David. June 16, 2009 at 12:57 PM. Consultant Ninja.

Consulting 100

Consulting Management Oliver Wyman Airlines 100

Tom Spencer

AUGUST 17, 2019

Given that it’s an expensive technology to integrate, can you give me an example of a company that has used blockchain in their supply chain and has seen a positive ROI? There are many communities: Etherium, blockchain for IOT, blockchain for FinTech, blockchain for the enterprise. You seem to be pointing out it’s many benefits.

Case Interview 60

Case Interview Retail Examples Sales 60

Harvard Business

MARCH 22, 2017

Each outbound communication is measured individually for immediate ROI. These members are 2.6 times more likely to stay with Kaiser Permanente two years later. Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. Marketers of the past thought like artists, managers, and promoters.

Marketing 49

Marketing Agile Fashion Sales 49

Comatch

JANUARY 25, 2023

However, before embarking on your digital transformation journey, it is a good idea to ask yourself the following questions: What could enterprise digital transformation mean for my business? What key processes need to be digitalized? How can we create value for our customers through digitalization?

How To 52

How To Agile ROI Tools 52

Kates Kesler

JUNE 11, 2014

Nearly every function from marketing to human resources and finance was replicated at each level: Enterprise functions and infrastructure. Functional infrastructure would be elevated to the enterprise level, or pushed down into the regional, anchor operating-unit level. Geographic Zones (consolidated P&L, plus infrastructure).

Apparel 82

Apparel Healthcare Enterprise Chemicals 82

Harvard Business

OCTOBER 30, 2018

Enterprises already know the pain of disparate data sources, siloed departments, and legacy software—a broken infrastructure that hinders performance, growth, and development. Scaling advanced analytics enterprise-wide means having consistent definitions and sales practices. 1) Start with clean data.

Sales 28

Sales Data Enterprise Operations 28

Harvard Business

AUGUST 7, 2017

In my experience with dozens of organizations implementing IoT solutions, those that achieved their expected ROI changed their traditional business approaches in one or more of the following ways: They Developed a Partner Ecosystem. But chasing the cool factor can lead to compromised ROI. The essence of IoT is interconnectivity.

ROI 28

ROI Operations Talent Accenture 28

Harvard Business

MAY 29, 2018

“We are getting pull from enterprises,” Ford Mobility head Marcy Klevorn said recently on a media conference call. Since it takes several years for a new model to go from the drawing board to the marketplace, Ford’s ROI formulas are mapped out according to historical precedents.

Transportation 28

Transportation ROI Metrics Productivity 28

Harvard Business

OCTOBER 16, 2018

And we call this a move from a business enterprise to a social enterprise—one where businesses need to understand what’s happening in the broader society, in their workplace, and with a rapidly changing workforce. That investing in employee engagement is an actual business imperative, and it has real, measurable ROI.

Deloitte 36

Deloitte Consulting Data Talent 36