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10 Ways To Making Money And A Difference as a Consultant & Coach (Number 2 Is My Favorite)

Consulting Matters

Consultants do not work harder than their clients – they have to bring the energy and sponsorship of the work. Our clients have to bring the energy for their own change that we can support. This perspective is what will keep us in the game over the long-term as we need boundaries to protect our energy and compassion.

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6 Turnaround Tactics for a Failing Team

Rick Conlow

Less than 25% of employees have attended a company sponsored training program in the last five years. If you are the leader you will need to know how to do this or need to engage a trained facilitator to help you. Certainly, all team needs group dynamics training or they will stumble unneccesarily. Professionalize Your Team.

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6 Turnaround Tactics for a Failing Team

Rick Conlow

Less than 25% of employees have attended a company sponsored training program in the last five years. If you are the leader you will need to know how to do this or need to engage a trained facilitator to help you. Certainly, all team needs group dynamics training or they will stumble unneccesarily. Professionalize Your Team.

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8 Reasons that May Cause You to Loose Customers

Tom Spencer

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. This is extremely frustrating for the customer as she has to spend more time and energy explaining her case to multiple departments and wait uncertainly as each one tries to push responsibility on to the other.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. This is extremely frustrating for the customer as she has to spend more time and energy explaining her case to multiple departments and wait uncertainly as each one tries to push responsibility on to the other.

Banking 78
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Keeping Human Stories at the Center of Health Care

Harvard Business

.”) This allows leaders to focus on their team members’ well-being and to measure the impact of new processes, technologies, and care models on the well-being of physicians, nurses, and staff. Change must occur at all levels within organizations and cascade across all decisions related to people, processes, and technology.

Metrics 28
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How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

From automotive to semiconductors to pharma to clean energy , America’s innovation centers have shifted east, offering growing evidence that the U.S. Exposure to real-world engineering is a crucial and cost-effective way to build interest in manufacturing careers—through either four-year engineering degrees or vocational training.