Hiring with a Focus on Emotional Intelligence

Gina Abudi

Abudi Consulting Group has been working with an increasing number of our clients to focus their hiring practices on emotional intelligence. Research has shown that emotional intelligence (EQ) is necessary for organizations who focus on consensus building, relationship building and collaboration to achieve goals. The post Hiring with a Focus on Emotional Intelligence appeared first on Gina Abudi.

Without Emotional Intelligence, Mindfulness Doesn’t Work

Harvard Business

Our research and analysis has revealed a complicated relationship between mindfulness and executive performance—one that is important for leaders to understand as they seek to develop in their careers. These, it turns out, are what one of us (Dan) has described as core emotional intelligence competencies. This connection with emotional intelligence was underscored in the interviews Matt conducted with the study participants themselves.

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Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business

It’s possible to fake emotional intelligence. Similar to knockoffs of luxury watches or handbags, there are emotions and actions that look like the real thing but really aren’t. With the best of intentions, I’ve seen smart leaders charge into sensitive interactions armed with what they believed was a combination of deep empathy, attuned listening, and self-awareness but was, in fact, a way to serve their own emotional needs. Emotional Intelligence.

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Harvard Business

Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligence, or EI. So much for emotional intelligence , she’s starting to think. The trap that has ensnared Esther and her manager is a common one: They are defining emotional intelligence much too narrowly. Emotional intelligence Psychology Difficult conversations Influence Digital Article

Making Sense of the Future After Losing a Job You Love

Harvard Business

A research-based guide to turning a dead end into a path forward. Professional transitions Emotional intelligence Psychology Job search Digital Article

What Does This Face Say to You?


If you have a high IQ (intellectual intelligence), you pay attention to the words they say. If you have a high EQ (emotional intelligence), you pay attention to what they mean but are not necessarily saying. What Does This Face Say to You?

4 Ways to put a Spring in your Step at work

The Management Centre

Understanding and honing your Emotional Intelligence is vital to success at work, from decision making to building positive relationships. There are five key elements in emotional intelligence: Self-awareness, Self-regulation, Motivation, Social Skill and Empathy.

The Art of Asking for (and Getting) Help

Harvard Business

Wayne Baker, professor at the Ross School of Business at the University of Michigan, has spent much of his career researching the best way to effectively ask for help at work. ” Managing yourself Influence Emotional intelligence AudioWhether you’re soliciting support on a tricky assignment or more resources for your team, it can feel uncomfortable to approach bosses and colleagues with hat in hand. But we rarely get what we need or want without asking for it.

Communicating Well in Spite of a Difference in Opinion

Rick Conlow

According to research, it’s not the issues that matter to most people but the social identity , particularly in politics. Unfortunately, this leads to a multitude of negative and often conflicting emotions.

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Build Self-Awareness with Help from Your Team

Harvard Business

Researcher and author Tasha Eurich uncovered this disturbing statistic through her multi-year study on the topic of self-awareness: 95% of us think we are quite self-aware, but only about 10-15% of us actually are. Emotional Intelligence. Emotional Intelligence Has 12 Elements.

When You and Your Friend Both Want the Same Promotion

Harvard Business

Research generally shows that having friends at work can increase productivity and engagement. First, emotional balance and perspective are critical. Brain-imaging research shows that, when you are stressed or anxious, reason and logic are negatively impacted.

How to Overcome Your Fear of Failure

Harvard Business

Research has shown that employees who take on an avoidance focus become twice as mentally fatigued as their approach-focused colleagues. Managing yourself Emotional intelligence Productivity Digital ArticleCaiaimage/Andy Roberts/Getty Images.

Research: Missing Product Information Doesn’t Bother Consumers as Much as It Should

Harvard Business

This is in contrast to norms of rationality that a large body of economic research has developed over decades. Emotional intelligence Customers Marketing Digital ArticleConsider the following situations: A surgeon creates an online profile of her qualifications and experience for potential patients, but she does not include her patient mortality rates.

Stop Complaining About Your Colleagues Behind Their Backs

Harvard Business

Collaboration Giving feedback Difficult conversations Emotional intelligence Digital ArticleICHIRO/Getty Images. In my coaching work with leaders and teams, I often ask my clients whether they engage in workplace gossip. More often than not, they respond, “of course not!”

Working with People Who Aren’t Self-Aware

Harvard Business

In our nearly five-year research program on the subject, we’ve discovered that although 95% of people think they’re self-aware, only 10 to 15% actually are. First, talk to them in person (our research suggests those who provide feedback via email are 33% less successful).

The Most Common Type of Incompetent Leader

Harvard Business

Researchers have studied managerial derailment — or the dark side of leadership — for many years. Absentee leadership rarely comes up in today’s leadership or business literature, but research shows that it is the most common form of incompetent leadership. Emotional Intelligence. Emotional Intelligence Has 12 Elements. Research shows that being ignored by one’s boss is more alienating than being treated poorly.

What Self-Awareness Really Is (and How to Cultivate It)

Harvard Business

Research suggests that when we see ourselves clearly, we are more confident and more creative. Yet, when I first began to delve into the research on self-awareness, I was surprised by the striking gap between the science and the practice of self-awareness. Four years ago, my team of researchers and I embarked on a large-scale scientific study of self-awareness. For the last 50 years, researchers have used varying definitions of self-awareness.

How to Work for a Boss Who Lacks Self-Awareness

Harvard Business

Emotional Intelligence. Emotional Intelligence Has 12 Elements. For instance, psychological research suggests there is less than 10% overlap between people’s actual and self-perceived competence, mostly because people are not as adept as they think they are. Managing up Emotional intelligence Digital ArticleBruno Vincent/Staff/Getty Images.

Why Some People Get Burned Out and Others Don’t

Harvard Business

And while we know that stress often leads to burnout, it’s possible to handle the onslaught of long hours, high pressure, and work crises in a way that safeguards you from the emotional exhaustion, cynicism, and a lack of confidence in one’s abilities that characterizes burnout. The key is tapping into your emotional intelligence. In our interviews with these CMOs, we found a common theme to what kept their stress under control: emotional intelligence.

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Feeling Ambivalent About Your Boss Hurts Your Performance Even More Than Disliking Them

Harvard Business

Research shows that when people have a good relationship with their leaders, they’re more motivated, they perform better, and they’re more likely to go the extra mile to support their team. The majority of this research, however, considers these leader-follower relationships as either good or bad, positive or negative — which creates a false dichotomy. whether it was good or bad) as well as their emotional experiences at work (i.e., TommyL/Getty Images.

Being a Good Boss in Dark Times

Harvard Business

Mass shootings, suicide bombers, assassinations — the emotions such events bring up are strong, even if our personal connection to the events themselves is not. Bring your emotions to work. Some people believe that emotions should be left at home.

Assessment: Is Your Power Corrupting You?

Harvard Business

My research has shown that the 19th-century historian and politician Lord Acton was right when he wrote that power corrupts. It’s based on the research featured in my recent HBR article, “Don’t Let Power Corrupt You.” ” Leadership Psychology Emotional intelligence Digital ArticlePeople usually gain power through traits and actions that advance the interests of others, such as empathy, collaboration, openness, fairness, and sharing.

You’re Never Going to Be “Caught Up” at Work. Stop Feeling Guilty About It.

Harvard Business

Feeling shame about work you have not completed is likely to make the problem worse, not better, making it an emotion that is almost never helpful. One of the factors that can make these emotions more painful is rumination — the process of having repeated thoughts about something that is anxiety-provoking. Emotional intelligence Stress Productivity Digital ArticleValerio Gualandi/EyeEm/Getty Images.

When Your Boss Has an Angry Outburst, What Do They Do Next?

Harvard Business

Our research was built on moral cleansing theory , which says that people seek to balance their moral and immoral actions and maintain their moral self-image around a desired equilibrium point. The leaders were asked to assess their own abusive behavior and emotional experience toward their staff, while the staff were asked to report on their leaders’ constructive behaviors that day. Conflict Difficult conversations Emotional intelligence Psychology Digital Article

How to Earn a Reputation as a Fair Manager

Harvard Business

One interesting side note: research has suggested that the relative importance of the fairness of the outcome versus the fairness of the process depends on which an employee hears about first. The research looked at a hypothetical hiring process in which some applicants were evaluated with a fair process and some with an unfair process (the difference was whether the evaluators scored all nine parts of the assessment protocol or only one of the nine). SuperStock/Getty Images.

How to Manage an Employee Who’s Having a Personal Crisis

Harvard Business

How can you support the person to take care of themselves emotionally while also making sure they are doing their work (or as much of it as they are able to)? Research your company’s policies before you offer time off or alternative work arrangements. Alicia Shankland, a senior HR executive with more than 20 years of experience, managed two different women through the intensely stressful, emotional months of fertility treatment. mattjeacock/Getty Images.

How Living Abroad Helps You Develop a Clearer Sense of Self

Harvard Business

Specifically, we focused on “self-concept clarity,” the extent to which someone’s understanding of himself or herself is “ clearly and confidently defined, internally consistent, and temporally stable ” Self-concept clarity has been linked to a host of benefits, such as psychological well-being , the ability to cope with stress , and job performance , but research on how it can be cultivated is very limited. Fabien Butazzi/Unsplash.

The Mental Benefits of Vacationing Somewhere New

Harvard Business

The result is personal growth — greater emotional agility, empathy, and creativity. The first benefit is enhanced emotional agility , or the ability to not react immediately to emotions, but to observe those that arise, carefully collect information to understand the possible causes, then intentionally decide how to manage them. I still ask the single best interview question that predicts future job performance: “How much do you know about our research group?”

The Power of Listening in Helping People Change

Harvard Business

Yet, research revealed that feedback could actually hurt performance: More than 20 years ago, one of us (Kluger) analyzed 607 experiments on feedback effectiveness and found that feedback caused performance to decline in 38% of cases. In a recent paper , we consistently demonstrated that experiencing high quality (attentive, empathic, and non-judgmental) listening can positively shape speakers’ emotions and attitudes. Harry Haysom/Getty Images.

Optimists Are Better at Finding New Jobs

Harvard Business

Given that I’m a happiness researcher, you might think I’d strive to help people eliminate unhappiness in their careers. Unhappiness is what motivated me to jump from computer engineer to national CBS news anchor to now, happily, a positive psychology researcher.

Mindfulness Works but Only If You Work at It

Harvard Business

Mindfulness — a way of paying attention with care and discernment to yourself, others, and the world around you — has been much researched. Our research shows that leaders who practiced the formal mindfulness exercises for more than 10 minutes per day fared much better on our key measures than those who didn’t practice much or who relied on the informal practices alone. Our research points to some of the challenges that get in the way.

Being a Parent Made Me a Better Manager, and Vice Versa

Harvard Business

As a researcher, I have approached my parenting role similarly to how I’ve approached research topics — with true passion and curiosity to fully understand all of its intricacies. Leadership Managing people Emotional intelligence Digital Article

The Secret to Negotiating Is Reading People’s Faces

Harvard Business

Although most of us like to think of ourselves as rational decision makers, ample research shows that emotions play an outsized role in negotiations. Or they’re able to convincingly fake an emotion if they think it will help them advance their own interests.

Prevent Burnout by Making Compassion a Habit

Harvard Business

” They’re burned out — emotionally exhausted and cynical, as a result of chronic and acute work stress. The answer lies in part with empathy, an emotional intelligence competency packed with potent stress-taming powers. One of our studies (Kandi’s research on executive-level health care leaders) confirms this. Taking steps toward self-compassion will prepare you emotionally to reach out to others.

Coping with the Effects of Emotionally Difficult Work

Harvard Business

Researchers refer to this kind of work as “ necessary evils ,” because it requires a person to harm others in the service of some perceived greater good. Emotional intelligence Difficult conversations Health Firing Digital ArticleHBR STAFF.

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The Family Dynamics We Grew Up with Shape How We Work

Harvard Business

Or the emotionally distant father who never praised you? Research has shown that our early family experiences often re-emerge in our adult life interactions with others, including those in the business world. Were emotions encouraged or repressed?

To Make a Team More Effective, Find Their Commonalities

Harvard Business

Research from Google’s people operations department — its term for human resources — confirms the importance of these two qualities. Emotional Intelligence. 3 Ways to Better Understand Your Emotions. Leading teams Emotional intelligence Collaboration Digital ArticleTeams, not individuals, are the future of work.