Before Automating Your Company?s Processes, Find Ways to Improve Them
Harvard Business
JUNE 13, 2018
To be clear, however, the match between RPA and business processes isn’t a perfect one if the goal is to redesign or improve the process rather than to automate its current state. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything.
42 
Let's personalize your content