Reaching Higher in the Organization

David A Fields

A question I was asked… I have an introduction to a sales manager at a potential client. How do I tactfully go over his head to get to the decision maker?… … See my response in the Solo Consultant’s Network. The post Reaching Higher in the Organization appeared first on David A.

Sales 311

Exactly How Clients Buy Consulting Services

The Clever Consultant

The old adage in consulting is: clients prefer to buy and not to be sold to. That is, they don’t like feeling forced into making a decision. Rather, they’d prefer to get as much information as possible to determine which solutions and vendors will deliver the best results with the lowest risk.

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PricewaterhouseCoopers, LLP

Management Consulted

PWC INTERVIEW AND CULTURE. PwC is an absolute behemoth – prestigious, mystical, and totally confusing to the outside observer. The firm has a 160+ year legacy, and a brand that is cobbled together from so many pasts that it’s hard to tell which way the firm is headed.

Steve Ballmer’s 3 Tips for Start Ups

Tom Spencer

Ideas matter, stick with it, and figure out the right measure of success. Source: Youtube ). STEVE Ballmer spoke today at Oxford’s Said Business School , the world’s leading business community creating ideas with global impact.

Emergence of Formal Behavioral Insights Teams and Initiatives

Steve Shu Consulting

I recently ran into a short video by the New South Wales government which does a great job of introducing the notion of behavioral insights and application in the governmental space. Although still early, behavioral insights and the application of behavioral economics principles have been going global in the public policy space. At some point in the future we will see a wave build in the private sector – the value proposition for getting smart about behavioral science is compelling.

Video 203

Technology and Wisdom: Where and How Do They Intersect in Life, Work and Play? (Part 2)

Women in Consulting

By: Jennifer LeBlanc. Following up to last week’s post, here’s the second half of what I learned at Wisdom 2.0, a technology and wisdom conference I attended Feb. 14-17 in San Francisco. One of the “tents” at the Inspiration Village at Wisdom 2.0.

More Trending

Russian Ruble, Turkish Lira, Ukrainian Hryvnia Hit Record Lows; Global Currency Crisis on Deck


As oil continues to slide so does the Ruble. Emerging market currencies have gone on for the ride as have the currencies of Eastern European countries, especially Ukraine. The Russian Ruble, Turkish Lira, and Ukrainian Hryvnia are at or near record lows.

A Look at Malaysia Airlines’s Crisis Communications During the Crisis of Flight MH370

Melissa Agnes

By now, we’ve all heard of the terrible crisis Malaysia Airlines is facing with flight MH370 appearing to have vanished out of thin air with over 200 passengers and crew members aboard.

Outing Gender Bias


In What Works for Women at Work , Joan C. Williams and Rachel Dempsey identify four, often unrecognized, patterns of discriminatory attitudes toward women


Should You Get a Referral Fee?

David A Fields

A question I was asked: When I make a referral or introduction, should the person I’m referring pay me in some way or should I make it clear I don’t expect any financial reward? What do you think? Do you expect a financial reward when you give a referral? Does it depend on the circumstances?

How to be Insanely Good at Closing

David A Fields

A number of years ago in Pittsburgh, a small group of onlookers (including me) collectively gasped. The slender, young man we were watching wobbled at the top of his ladder, briefly looking like he was going to fall.

How To 296

Demystifying the Difference Between Consultants and Contractors

The Clever Consultant

I get asked a lot whether somebody can (or should) call themselves a consultant. It would be easy to brush off labels, but sometimes they do matter. In business circles, consultants are thought of as seasoned professionals at the top of their field, and contractors often as temp help.

Consulting 101 Video Series

Management Consulted

We’ve been busy. Not only have we spent the last several weeks gallivanting all across the East Coast speaking at schools like Harvard, Penn, Columbia, McGill, and Cornell, but we’ve also been busy creating a YouTube series.

Video 231

Gorillas in our Midst

Tom Spencer

Why you’ll often miss the best opportunities – and biggest upcoming problems – when they are right in your face. Source: Freaking News ). Suppose for a moment that I were to walk into your office, right at this minute, dressed as a gorilla. Yes, a gorilla – stay with me here.

Behavioral Economics and Behavioral Finance Manifesto

Steve Shu Consulting

As 2014 comes to a close, I’ve been reflecting on various books, presentations, research, tools and solutions, software and applications that I’ve been involved with and organizations I’ve been consulting to over the years. I’ve always found reflecting on the past to be useful in helping me better understand nuances in my values.

Mobile – How to Make it Easy for your Clients to Find You

Women in Consulting

By: Sue Hay. As a consultant maintaining an up-to-date website that can be viewed by a mobile device is a MUST have. Most websites usually do a good job of presenting to clients and prospective clients the professional image the consultant is trying to convey, at least on a desktop computer.

Coca-Cola Eliminates Voicemail--What's Next?

Think Customers

Sooner or later, all modern technologies get replaced. Some evolve to meet demand, while others drift off into oblivion. Voicemail, for instance, continues to fade fast, for this mode of communication has become increasingly bothersome in today''s hyper-connected world.

CIA Torture Reports: Frozen to Death; Rectal Rehydration, Broken Limbs; 54 Countries Assist US; Dick Cheney War Criminal


Today the US released its CIA report on torture. The results are shocking. For example, the New York Times provides 7 Key Points From the C.I.A. Torture Report. The C.I.A.’s s interrogation techniques were more brutal and employed more extensively than the agency portrayed. The C.I.A.

Making The Case for Excluding Jargon From Crisis Communication

Melissa Agnes

Recently, Eric Chandler and I wrote a blog post called “Social Media Crisis” and Other Buzzwords that Need to Go. Buzzwords tend to lose their meaning due to overuse, therefore becoming less effective. Then we have jargon.

How to Lead a Successful Global Team


INSEAD professor Erin Meyer discusses how companies can boost the efficiency of their multinational teams by focusing on how they communicate across cultures. For more insights, read " the related article

The Rule of Replenishment

David A Fields

If you’ve been running your consulting business for fewer than seven years, you’ll want to pay attention to the story of Meredith Starr.

The Client Wants Me to Train My Replacement!

David A Fields

A question I was asked: At the end of a contract a client asked me to train a guy they’re hiring to do what I was doing for them. They even told me they wanted a full time employee because it’s less expensive for them than using me.

5 Reasons to Fire a Consulting Client

The Clever Consultant

It’s hard enough trying drum up new consulting business, but it’s even harder when your existing client base sucks up your time, energy and resources. Keeping a problem child in your portfolio isn’t any good for your financial, professional or emotional well being.

4 Key Consulting Fit Interview Questions You Must Prepare For

Management Consulted

During an interview, it is common to be asked “Tell me about yourself.” ” Even though you’re mentally prepared for the question to be asked, suddenly your heart starts racing, your mind goes blank, and you just plain forget how to talk like a normal human.

Corporation Oxford

Tom Spencer

The illusion of permanence, and the persistence of innovation. Source: Tom Spencer ).

Integrating Behavioral Economics and Consulting

Steve Shu Consulting

Over the past few years, I have been involved with a number of projects that utilize behavioral economics principles to improve outcomes or change people’s behavior. Since this blog has a long history covering management consulting, I thought I would share some thoughts on integrating behavioral economics into the practice of consulting.

How to Create a Strong Password

Women in Consulting

By: Jeannie Shea. Internet Security. Passwords. You need to change all your passwords, and they need to be different for every online account.”. Have I lost you yet?

How To 113

6 Habits to Break in the New Year

Think Customers

There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog. Customer Engagement Customer Experience Customer Loyalty Customer Service Customer Strategy Data Analytics Employee Engagement 2015customerexperiencetrends customerexperiencehabits

Data 105

Illinois Passes Law Making it a Felony to Video Police; How to Stop Police Abuse; More on CIA Torture


How to Stop Police Abuse There''s one way and one way only to stop police abuse: Criminally prosecute it, then allow civil penalties. In a podcast today with Chris Martenson, Chris suggested civil penalties should come straight out of the police retirement fund, not taxpayer pockets.

Video 80

The Field of Emergency Management: Why It Is Not A Profession

Melissa Agnes

By Dr. Thomas D. Phelan. Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. I invite you to listen to our full discussion here , or on iTunes or Stitcher.