Sat.Sep 28, 2013 - Fri.Oct 04, 2013

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NERA Economic Consulting Interviews – Moving Up in a Down Economy

Management Consulted

'NERA ECONOMIC CONSULTING. Interviewing with NERA Economic Consulting? Well, NERA is no MBB. In fact, if you look at a list of top 20 consulting firms, NERA won’t be on it. That being said, NERA is still a major player in the consulting industry and here’s why: NERA Economic Consulting is the top econom ic consulting firm, period. Let’s just quickly discuss the difference between a top management consulting firm and an economic consulting firm.

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What is Social Customer Service?

Tom Spencer

'Social Customer Service allows customers to ask questions, and have them answered by a staff member or another customer. AT THE CORE of every successful business are a few key ingredients, and customer service is one of them. Customer service can be used to delight customers, boost customer retention and generate positive word of mouth. For most people social media like Facebook and Twitter are mere playthings.

Insurance 104
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How To Go It Solo at a Networking Event

Women in Consulting

'By: Sandy Jones-Kaminski Networking occurs at practically every event we attend, whether it’s on the schedule or not. As the featured speaker at the October WIC General Meeting, I thought I’d share some of my tips to help with your pre-meeting preparation. These tips are most helpful if you’re attending an in-person networking event solo. Two proven tactics that I’ve seen help solo attendees again and again: 1.

How To 98
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Government Shutdown is a Fantastic Idea

MishTalk

'Looking for a reason to support a government shutdown? If so, please consider Obama Stripped to Skeleton Staff in a Government Shutdown. A U.S. government shutdown means President Barack Obama will have fewer people to cook meals, do the laundry, clean the floors or change the light bulbs, according to a White House contingency plan. About three-fourths of president’s 1,701-person staff would be sent home.

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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West Coast Mini-Tour – Berkeley, Bootcamps and Ice Cream Sandwiches

Management Consulted

'The West Coast is the Best Coast – I thought that was ridiculous. Until I moved to California. Yes, we busted our a#$es visiting Harvard , Yale , Columbia , Georgetown , Duke and Georgia Tech (click the links for highlights). The East Coast schools are organized – all competing with one another, all beating to the same drum. West Coast?

More Trending

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Coordinate and amplify

Seth Godin Blog

'If you''ve got an idea or you''re working in marketing, the temptation is to seek out and evangelize those that ''don''t get it,'' to find and sell to the skeptics. In fact, real change comes from finding and embracing and connecting and amplifying those that are inclined to like you and believe in you. Ideas spread from person to person, not so much from you to them.

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Future of Medicine: Meet Sedasys - Your New Robot Anesthesiologist

MishTalk

'Johnson & Johnson''s new sedation machine promises cheaper colonoscopies, but anesthesiologists, among the highest paid physicians, don''t like it one bit. It''s yet another case of robots replacing humans. Please consider the New York Times article Robots vs. Anesthesiologists. Anesthesiologists, who are among the highest-paid physicians, have long fought people in health care who target their specialty to curb costs.

Meeting 78
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SBA Acquisition Loans – A Win-Win-Win Especially for the Seller

Martinka Consulting

'Pre-Great Recession - banks competed for business acquisition loans and I remember one client’s summary that had eight banks, eight approvals, seven banks using the SBA loan guarantee program (called SBA loans from now on) and my client took the non-SBA offer. Why? Because the fees were noticeably lower (a low fixed fee vs. the SBA fee of about 3%) and the terms were about the same (10-year SBA term versus a 5-year note with a 10-year amortization, the same interest rates). 2009 - Were

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Inbox Zero

Chad Barr

This week’s reflection point: We just received an urgent call from one of our clients concerned that her email is having a meltdown and is reloading and resending her 65,000 emails from her own archives. Although our team was able to resolve the issue rather quickly, I couldn’t help but wonder why would anyone maintain an archive of such a huge amount of emails.

System 40
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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When to speak up

Seth Godin Blog

'"This plane is headed to Dallas. If Dallas isn''t your destination, this would be a great time to deplane.". After a decision is taken and the organization is moving forward, it''s fun and easy to be the critic, the rogue and the skeptic. Easy because the chances that you will have to actually take responsibility for your alternative view of the future are slim indeed--the plane is already headed somewhere, it can''t go both places and you missed (or bungled) your chance to change the decision.

Meeting 50
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Spain Suffers from Hundreds of Earthquakes Caused by Offshore Drilling; Largest Quake is Magnitude 4.2; Citizens Complain of Cracks and Tremors Whipping Their Homes

MishTalk

'An investigation is underway in Spain as to the cause of hundreds of recent earthquakes in the Cataluña region in Spain. The energy minister says "It appears that there is a relationship between gas injection and earthquakes". Via Mish-modified translation. Jose Manuel Soria, the Minister of Industry, Energy and Tourism said that it appears that there is a direct relationship between the injection of gas into the underground Castor warehouse and earthquakes.

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Details Are Important On Large & Small Things

Martinka Consulting

'We were in the airport in Bend, OR recently, returning from seeing one of my clients. As we waited for our plane, I couldn’t help but overhear a lady on an extended phone call with an airline. It seems she booked free flights on one airline using miles from a partner airline and was mad because she had to pay to check bags. Pay attention to the notices, i.e. the fine print.

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Bridging Omnichannel Data Silos is Key to Delivering Great Customer Experiences

1 to 1

'A few weeks ago when I attended CRM Evolution 2013, much of the buzz was about the omnichannel customer experience. As you might expect, a central topic of discussion was around breaking through the data silos that exist between different channels and enterprise functions that can inhibit the omnichannel customer experience. But as industry leaders and practitioners have discovered, the key to success isn''t just about integrating customer and operational data across the enterprise.

Data 48
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Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.

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Decoding "art"

Seth Godin Blog

'Of course, it started with craft. The craft of making a bowl or a tool or anything that created function. As humans became wealthier, we could seek out the artisan, the craftsperson who would add an element of panache and style to the tools we used. It's not much of a leap from the beautiful functional object to one that has no function other than to be beautiful.

Tools 50
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Your New iPhone Can Cause "Cyber-Sickness", iNausea, Dizziness, Headaches, Literally

MishTalk

'Following the release of Apple''s iOS7, users complained of dizziness, nausea, dizziness, and headaches. Initially, the complaints were dismissed, but closer scrutiny reveals the complaints are valid. Please consider the Extreme Tech report on iOS 7 nausea and cybersickness: What causes it, and why it’s a sign of things to come. It seems that Apple’s new iOS 7 is so advanced that it’s actually causing cybersickness — nausea caused by the combination of a high-resolution screen, the parallax eff

System 77
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Enabling Virtual Team Relationships – Part IV

Gina Abudi

'The first team problem Read Part I, Part II and Part III of our story for background information. The team has been moving along well and, as Alice predicted, during the first team meeting, they really did seem to come together as a team. However, Alice began to notice an issue. Similar to what happened [.].

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Jonah Berger Is Over Twitter

Strategy+Business

'In his new book, Contagious: Why Things Catch On , Wharton professor Jonah Berger warns that many companies expect too much from their mere presence on platforms like Facebook and Twitter. What really matters is word of mouth--the willingness of people to spread your message. Understanding the science behind this social transmission should be a critical part of corporate marketing strategy.

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TOOLS and METHODOLOGIES for developing DECISION SUPPORT PACKAGES

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

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On going over your time

Seth Godin Blog

'There’s never enough time to get your message across. Even Fidel Castro, famous for giving six-hour speeches, had plenty more to add. If you’re given 8 minutes, take 8 minutes minus 7 seconds, not 9 minutes. The extra minute is selfish. The extra minute doesn’t actually make that much of a difference in how much you are able to communicate. In fact, it’s the non-verbal communication we remember, and if you are rushing, apologizing and stepping on the toes of the person after you, that’s what th

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Giant Deadly Hornets Kill Dozens In China; Venom Dissolves Flesh and they Can Spray It

MishTalk

'I have received hundreds of emails regarding my post Attack of the "Digger Bees". Many suggested getting an EpiPen® (epinephrine) Auto-Injector ? for Liz and we will do that. Many pointed out that "digger bees" are not bees but rather wasps. That is something I knew but did not mention in my post. I responded to some individuals that I like bees, and even have a "humble bumble" home for bumblebees, and I put out nests for mason bees.

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Enabling Virtual Team Relationships – Part VI

Gina Abudi

'The joint problem solving/conflict management session Read Part I, Part II, Part III, Part IV and Part V of our story for background information. The day of the problem solving session fast approached! Alice thought it may take some time to come to agreement on the problem, but was pleasantly surprised to find out they [.].

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Night of the Living Board of Directors

Strategy+Business

'When members of boards of directors remain in their positions too long, the value of their institutional knowledge becomes eclipsed by their entrenchment and loss of independence. A new study suggests board tenure should be capped around the nine-year mark.

Study 37
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Why You Need to Use Case Studies in Sales and Marketing (and How to Start Now)

Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c

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'Category of one' is a choice

Seth Godin Blog

'Fit in or stand out. Do what works now or build what works later. Avoid criticism or seek it out. Follow the manual or write the manual. When you define the category, when the category is you and you alone, your marketing issues tend to disappear. At least they do if the category is one that enough of the right people want to engage with. Faced with the opportunity to become the category of one, we almost always hesitate, almost always compromise, almost always dumb it down to play it a little

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Ron Paul Ruins a Great Economic Rant, Being Seriously Wrong on One Key Point

MishTalk

'It really pains me to see Ron Paul (or anyone else) make a masterful statement on an issue, then blow it at the end with a nonsensical reference to something that is not going to happen. To understand what I mean, please consider Ron Paul''s article A Grand Bargain for Liberty? As heartened as we should be by the fight against Obamacare, we should be equally disheartened by the fact that so few in DC are talking about making real cuts in federal spending.

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CMOs vs. CIOs: Contention in the Ranks?

1 to 1

'Like milk and cookies or peanut butter and jelly, in an idyllic world, the CMO and CIO walk hand-in-hand. But, as mobile technology becomes an undeniable player across industries, research predicts that CMOs will soon spend more on IT than the CIO, causing much tension throughout the enterprise. Such changes are destined to reshape the dynamic within many companies, thus posing a threat to the customer experience as the C-suite struggles to balance power with strategy.

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Change Is Not Change

Strategy+Business

'When business leaders talk about organizational change, they''re really pursuing an ideal.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.